Comcast Error Code 6036
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CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Did you mean: comcast error code s0a00 5,519,615 members 95 online now 1,719,980 discussions Xfinity Help and Support Forums > comcast error code rdk-03003 TV > Xfinity TV Website > error 6036 Back to Top error 6036 Share Options Subscribe to RSS Feed Mark Topic comcast error code 7 as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Previous 1 2 Next » All Forum Topics Previous Topic Next Topic Posted by Billy787 02-28-2012
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06:56 PM Frequent Visitor View All Member Since: 02-27-2012 Posts: 12 Message 51 of 75 (1,744 Views) Re: error 6036 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Joe, I'm still getting error code 6036; I followed all the steps from your last reply. 0 Kudos Posted by boristheblade 02-28-2012 10:03 PM Frequent Visitor Member Since: 10-19-2009 Posts: 8 Message 52 of 75 (1,733 comcast error code 36896 Views) Re: error 6036 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Joe anything new??70 to 80% of why I have Comcast internet is to catch up on the TV programs I can't watch live due to work....I have not been able to watch my favorite programs in a week I think its time to start issuing us some refunds! 0 Kudos Posted by BorisAirWolf 02-29-2012 02:27 AM Visitor Member Since: 02-28-2012 Posts: 3 Message 53 of 75 (1,719 Views) Re: error 6036 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report I went to another house in Clifton, VA. I used a different computer and I still got the 6036 error there.Then I also tried another desktop in my house in Reston and I got another error - 8002 I think.I just don't think it is a browser problem! Keep us posted. 0 Kudos Posted by debihjax 02-29-2012 06:30 AM Frequent Visitor View All Member Since: 02-28-2012 Posts: 19 Message 54 of 75 (1,717 Views) Re: error 6036 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report it's a new computer, had for two months. And it has worked be
ZhangMay 18, 201219 0 0 0 Note: This blog is not intended for end users of an on-demand or live TV service. If you are comcast error code 400 an end user andhave error 6030, you should contactthe customer support of
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your video service provider (and mention this resolution). The Issue: Regardless whether your PlayReady protected content is live
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or on-demand, do you suddenly start seeing error 6030 andsubsequent video playback failureafter May 8, 2012 in your Silverlight player? The error message for error 6030 is: This content requires http://forums.xfinity.com/t5/Xfinity-TV-Website/error-6036/td-p/1208459/page/2 an output protection which cannot be enabled on this machine. If you check your Silverlight version, is it Silverlight version 5.1, instead of prior versions such as Silverlight 5.0? If your answers are yes for both questions, this short blog may be for you. The Fix: If you are running PlayReady Server SDK Professional Edition, regardless whether your content is https://blogs.msdn.microsoft.com/playready4/2012/05/18/how-to-resolve-error-6030-in-silverlight-5-1-with-playready-protected-content/ live or on-demand, all you need to do is to add the following PlayEnabler object with a specific technology GUID into your license server handler code: PlayEnabler objPlayEnabler; //HD or SD objPlayEnabler = new PlayEnabler(new Guid("786627D8-C2A6-44BE-8F88-08AE255B01A7")); //SD // objPlayEnabler = new PlayEnabler(new Guid(new Guid("B621D91F-EDCC-4035-8D4B-DC71760D43E9")); playright.AddPlayEnabler(objPlayEnabler); where playright is an instance of PlayRight class which should already be present in your license server handler code. Yes, basically, the PlayEnabler is added into the PlayRight and the PlayRight is added into MediaLicense. If you are using live TV scalable license feature in PlayReady Server SDK Premim Edition, you should add the same PlayEnabler object, but in your Root License Server code. There is no need to change your leaf license server code. After this code change, PlayReady licenses will contain the Play Enabler technology GUID and 6030 issue should be resolved. This resolution works with both persistent and non-persistent licenses on PlayReady Server SDK v 2.1, v 2.0 and v 1.5.2. The Background: This is not a bug, rather it is a change since Silverlight 5.1. The best way to understand
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