Comcast Xfinity Error 6036
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Comcast Error Code S0a00
Topics Previous Topic Next Topic Posted by cioarts 02-22-2012 11:20 PM Edited on : 02-23-2012 09:07 AM Visitor Member Since: 02-22-2012 Posts: 5 Message 1 of 12 (1,633 Views) what can i do to fix this error 6036 [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Whenever i try to watch a video it says error 6036. up until today i never had comcast error code rdk-03003 a problem viewing the particular series. other shows work, and i cleared all of my cookies ect before hand. what to do?? Everyone's Tags ({0}): video playback View All (1) 0 Kudos 11 REPLIES Posted by ComcastJoe 02-23-2012 09:06 AM Official Employee View All Member Since: 08-11-2011 Posts: 6,909 Message 2 of 12 (1,621 Views) Re: what can i do to fix this error Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report cioarts wrote: Whenever i try to watch a video it says error 6036. up until today i never had a problem viewing the particular series. other shows work, and i cleared all of my cookies ect before hand. what to do?? Please go to www.xfinitytv.com/computer and copy the information you see on-screen and paste it in this thread so we can further assist you.Also, please send the URLs of the videos that you are trying to watch. Thanks,JoeXfinityTV.com/Xfinity.com SupportTwitter: @XfinityTVJoe 0 Kudos Posted by cioarts 02-23-2012 12:34 PM Visitor Member Since: 02-22-2012 Posts: 5 Message 3 of 12 (1,604 Views) Re: what can i do to fix this error Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report My Device Info
ZhangMay 18, 201219 0 0 0 Note: This blog is not intended for end users of an on-demand or live TV service. If you comcast error code 7 are an end user andhave error 6030, you should contactthe customer support
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of your video service provider (and mention this resolution). The Issue: Regardless whether your PlayReady protected content is
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live or on-demand, do you suddenly start seeing error 6030 andsubsequent video playback failureafter May 8, 2012 in your Silverlight player? The error message for error 6030 is: This http://forums.xfinity.com/t5/Xfinity-TV-Website/what-can-i-do-to-fix-this-error-6036/td-p/1205445 content requires an output protection which cannot be enabled on this machine. If you check your Silverlight version, is it Silverlight version 5.1, instead of prior versions such as Silverlight 5.0? If your answers are yes for both questions, this short blog may be for you. The Fix: If you are running PlayReady Server SDK Professional Edition, regardless whether https://blogs.msdn.microsoft.com/playready4/2012/05/18/how-to-resolve-error-6030-in-silverlight-5-1-with-playready-protected-content/ your content is live or on-demand, all you need to do is to add the following PlayEnabler object with a specific technology GUID into your license server handler code: PlayEnabler objPlayEnabler; //HD or SD objPlayEnabler = new PlayEnabler(new Guid("786627D8-C2A6-44BE-8F88-08AE255B01A7")); //SD // objPlayEnabler = new PlayEnabler(new Guid(new Guid("B621D91F-EDCC-4035-8D4B-DC71760D43E9")); playright.AddPlayEnabler(objPlayEnabler); where playright is an instance of PlayRight class which should already be present in your license server handler code. Yes, basically, the PlayEnabler is added into the PlayRight and the PlayRight is added into MediaLicense. If you are using live TV scalable license feature in PlayReady Server SDK Premim Edition, you should add the same PlayEnabler object, but in your Root License Server code. There is no need to change your leaf license server code. After this code change, PlayReady licenses will contain the Play Enabler technology GUID and 6030 issue should be resolved. This resolution works with both persistent and non-persistent licenses on PlayReady Server SDK v 2.1, v 2.0 and v 1.5.2. The Background: This is not a bug, rather it is a change since Silverligh
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