Comcast Error Message 36896
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now 1,721,252 discussions Xfinity Help and Support Forums > TV > On Demand > VIDEO ON DEMAND ERROR comcast error message not authorized CODE .....ERR-368696 Back to Top VIDEO ON DEMAND ERROR CODE .....ERR-368696 Share Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top https://customer.xfinity.com/help-and-support/cable-tv/x1-errorcode-xre-22-err-36896-subscription-required Bookmark Subscribe Printer Friendly Page All Forum Topics Previous Topic Next Topic Posted by ravenj 07-09-2011 06:29 PM Regular Visitor Member Since: 07-08-2006 Posts: 3 Message 1 of 6 (2,376 Views) VIDEO ON DEMAND ERROR CODE .....ERR-368696 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report COMCAST PLEASE REPAIR THIS PROBLEM...ERROR CODE... ERR-36896 0 Kudos 5 REPLIES http://forums.xfinity.com/t5/On-Demand/VIDEO-ON-DEMAND-ERROR-CODE-ERR-368696/td-p/981887 Posted by larrylegg 07-09-2011 09:26 PM Visitor Member Since: 08-12-2009 Posts: 1 Message 2 of 6 (2,330 Views) Re: VIDEO ON DEMAND ERROR CODE .....ERR-368696 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report As much as I pay for this service, I am tired of things changing and I can't get what I am paying for without going through a lot of trouble. 0 Kudos Posted by ravenj 07-09-2011 09:52 PM Regular Visitor Member Since: 07-08-2006 Posts: 3 Message 3 of 6 (2,318 Views) Re: VIDEO ON DEMAND ERROR CODE .....ERR-368696 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report LarryLegg RepliesAs much as I pay for this service, I am tired of things changing and I can't get what I am paying for without going through a lot.I totally agree Comcast is always changing things and they don't work correctly and we spend a lot of money and can't watch our programs,I'm having a problem with on demand and my email account,called and chatted with a rep online stlli no prob
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to Wire DirecTV LNB How to Connect a DirecTV DVR to Wireless Internet What Happens During Comcast Home Phone Install? Can an HD Cable Be Split to Run to Two HDTVs? How to Transfer From a Comcast DVR When the Video On-Demand feature on your Comcast cable box stops working, an error code message will appear on your TV screen. The most common error code encountered when the On-Demand won't work is the "E1003 error" code. This could mean that there is interference in your cable signal caused by faulty wiring at the cable splitter box in the house, or it may be because of the cable line that feeds into your home. E1003 Error Codes If you can access the On-Demand main menu, but when you select a show to watch you get a message telling you that you have a set-top interactivity problem or Error "E1003," you either have a faulty set-top cable box, or you ordered a channel package upgrade that has not been completed in the Comcast computer system. Call customer service and speak to a representative or e-mail them. Unable to Process Request If you see the message "Unable to process request," "s0a00," "error 7," "65532," "cl-7," "err-36896" or "SRM-8" it means that your cable converter box can't communicate with the On-Demand system. Wait five minutes and try again. If you still see this message, turn off your cable box, wait five minutes and turn it on again to re-boot it to get the On-Demand to work. Check Your Equipment You may have the wrong cords leading from your cable box to your television. Unplug all of your equipment, including the power on the cable box and go through all of the wiring. If you have a splitter, which looks like an electrical outlet with three female coaxial plugs, it may be that the cable TV splitter was not installed correctly. Try attaching your cable box to the