Comcast Error Err-36896
CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for Search instead for Did you mean: 5,519,610 members 91 online now 1,719,977 discussions Xfinity Help and Support Forums > comcast error err 17 TV > On Demand > Re: Err 36896 Back to Top Re: Err 36896 Share Options vm 255 comcast error Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page All Forum Topics Previous Topic Next Topic Posted by anglico2007 10-16-2011 08:50 PM Visitor Member Since: 10-16-2011 Posts: 1 Message 1 of 5 (8,594 Views) Re: Err 36896 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report comcast requires that you pay ahead on month so even though you are current you are not according to them. 2 weeks after i pay my bill every month they cut offf on demand service. its a racquet just the way they like it. they have treated me awful as a customer but the only option is dish in my area. i would have to say they have the worst customer service in the world. my bill every month ranges from $160 to $250 a month with only 1 premium channel and they tell me that they cannot explain why my bill varys. i ask everytime to talk to a supervisor and they tell me there is no need because they already told me they dont know why. they get by with it so why not treat people awful and thats putting it nicely. thank you comcast for absolutely the worst service i could possibly dream of. 0 Kudos 4 REPLIES Posted by rog286713 10-17-2011 10:54 AM Edited on 10-17-2011 10:57 AM Silver Problem Solver View All Member Since: 06-17-2008 Posts: 13,999 Message 2 of 5 (8,575 Views) Re: Err 36896 [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report That makes no sense. Comcast does charge you a month in advance, the only way they would turn off your service is if you are behind a few months, not two weeks into the billing cycle if your bill is current. Your bill should not be fluctuating that much monthly your talking about almost a 100.00 difference. Look at your last bill and then the current bill, what has changed? You need to be diligent as a consumer and call them and get an answer.According to the error 36896 this error usually occurs when a subscriber has a past due balance on the account. Please contact customer service to remit payment.To get help, you can drop a note to Comcast corporate customer service (we_can_help@cable
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