Error Updating Bootrom
suggesting possible matches as you type. Showing results for Search instead for Do you mean Community Home : Voice : VoIP : IP550 - Issue with updating bootrom (4.0.0.0423) Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » ferrarifire Occasional Visitor Posts: 5 0 IP550 - Issue with updating bootrom (4.0.0.0423) [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 07-25-2013 08:52 AM - edited 07-25-2013 09:51 AM Our company purchase new phones last year but seems like we got really old version of Bootrom and application. Below are the current versions:SIP / UC Software: 3.0.3.0401BootRom: 4.0.0.0423This phone is not provisioning with our FreePBX server and gives error "Bootrom has changed, Error 0x0". I've tried to update using latest updater 4.4.0B but it gives the same error on the phone. I've 4.4.0B along with various versions of UC Software like 4.1.0, 4.0.1, 3.5.0 and even 3.1.0. None of the combinations worked.Am I using the right upgrader? Or, is there a different upgrader that I need to use the Bootrom. Thanks in advance. Solved! Go to Solution. Report Inappropriate Content Message 1 of 9 (1,462 Views) Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,094 0 Re: Issue with using 4.4.0B updater with bootrom 4.0.0.0423 Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 07-25-2013 09:13 AM Hello ferrarifire, welcome to the Polycom Community. A simple question to start with would be what kind of Phones you are having this issue with.Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience. Best Regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other. Questions posted here do not follow Polycom’s SLA guidelines. If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always check the VoIP , Video Endpoint , Skype for Business , PSTN or RPM FAQ's If you find my post helpful,
suggesting possible matches as you type. Showing results for Search instead for Do you mean Community Home : Voice : VoIP : IP430 Error updating bootrom issue Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe Printer Friendly Page « Message Listing « Previous Topic Next Topic » davem2626 Valued Contributor Posts: 171 0 IP430 Error updating bootrom issue Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 02-06-2014 01:05 AM Hi thereI am trying to upgrade my http://community.polycom.com/t5/VoIP/IP550-Issue-with-updating-bootrom-4-0-0-0423/td-p/39028 430's to the latest Bootrom Version (4.2.3) and latest sip version (3.2.7) however the phone is in a continual boot loop as it is failing to update the bootrom.A snippet of the syslog shows:46081: 2014-02-06 08:58:03: |3|00|Download of 'dms/polycom430/2345-11402-001.bootrom.ld' succeeded on attempt 1 (addr 1 of 2) 46082: 2014-02-06 08:58:03: |3|00|New load header information: 46083: 2014-02-06 08:58:03: |3|00|Code length: 0x50595443 46084: 2014-02-06 08:58:03: |3|00|Header check Sum: http://community.polycom.com/t5/VoIP/IP430-Error-updating-bootrom-issue/td-p/50239 0x2D222043 46085: 2014-02-06 08:58:03: |3|00|Code check Sum: 0x45492F2F 46086: 2014-02-06 08:58:03: |3|00|Options: 0x20445444 46087: 2014-02-06 08:58:03: |4|00|Bad header checksum, expected=0x2D222043 got=0x83573259 46088: 2014-02-06 08:58:03: |5|00|BootROM update failed 8, parameters were: host https://usr:pw@provisioning-server.com 46089: 2014-02-06 08:58:03: |4|00|Problem updating the bootROM. Rebooting 46090: 2014-02-06 08:58:04: |6|00|Error updating bootROM!I have uploaded the bootrom file to the provisioning server with different names to see if that has ay effect:2345-11402-001.bootrom.ldbootrom.ld4.2.3.bootrom.ldBut still no joy - anyone have any ideas?Many thanksDave Report Inappropriate Content Message 1 of 5 (799 Views) Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,094 0 Re: IP430 Error updating bootrom issue [Edited] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 02-06-2014 02:27 AM - edited 02-06-2014 04:42 AM Hello Dave, the name is either
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