Microsoft Exchange Error 9518
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At Least One Of This Store's Database Files Is Missing Exchange 2010
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to Mount Stores (log file missing) Home » Exchange » Exchange - Unable to Mount Stores (log file missing) KB ID 0000348 Dtd 04/11/10 Problem Exchange fails to mount a database and complains, with an error like the one below when you try and mount it manually. Error: Mailed to mount database ' database name' Error: Exchange is unable to mount the database that you specified. Specified database {your server name}{path to database}{database name}; Error code: MapiExeptionCallFailed: Unable to mount database. (hr=0x80004005, ec=1032) You may also see the following errors in the event log, Event ID 9518 Log Name: Application Source: MSExchangeIS Date: 04/11/2010 13:51:09 Event ID: 9518 Task Category: General Level: Error Keywords: Classic User: N/A Computer: servername.doaminname Description: Error 0xfffffbf8 starting Storage Group /DC=local/DC=hc/CN=Configuration/CN=Services/CN=Microsoft Exchange/CN=First Organization/CN=Administrative Groups/CN=Exchange Administrative Group (FYDIBOHF23SPDLT)/CN=Servers/CN=SERVERNAME/CN=InformationStore/CN=First Storage Group on the Microsoft Exchange Information Store. Storage Group - Initialization of Jet failed. Event ID 489 Log Name: Application Source: ESE Date: 04/11/2010 13:51:09 Event ID: 489 Task Category: General Level: Error Keywords: Classic User: N/A Computer: servername.domainname Description: MSExchangeIS (2476) First Storage Group: An attempt to open the file "C:Program FilesMicrosoftExchange ServerMailboxFirst Storage GroupMailbox Database.edb" for read only access failed with system error 32 (0x00000020): "The process cannot access the file because it is being used by another process. ". The open file operation will fail with error -1032 (0xfffffbf8). Additionally if you have McAfee (and it caused the problem) you may also see, Event ID 259 Log Name: Application Source: McLogEvent Date: 04/11/2