Error Connect Printer Vista Dj9800
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of three (3) light grey plastic "walls". The middle "wall" has a spring on it that is held onto the wall by a http://www.fixyourownprinter.com/posts/50913 little molded tit that is part of the plastic mold. This tit broke and the color ink cartridge will not sit in there correctly. Thus giving me an error message "cartridge jam, please clear jam and try again" or somthing to that effect. (I got tired of reading it two weeks ago.) Can I buy the plastic "wall" (the center one that seperates the two ink cartridges), windows cannot or can I buy the whole assembly with all three walls and hoods for the ink cartridges? I have already removed the old "wall" so if I can get a new one, I should have no problem replacing it.Thanks,Darin Respond to this 1 I dont have a broken spring yet. I am getting a "remove and check color cartridge" on my hp 7410xi all in one. windows cannot connect I put a folded piece of paper in the slot on the right side of the color cartridge and it is working now. Do you think its a contact issue that a new cartridge will fix? I though I might buy a new one and try it. By the way I did call HP and found the service and resolution to be extremely poor. If the new cartridge doesnt work better I think I will try the tactic you have listed. Any input is appreciated as this is a slightly different issue but I believe still had to do with the spring. They told me to clean the contacts on the printer and cartridge that didnt work and I still need the "paper wedge". by unknown on Dec 21, 2007 at 9:38am Add comment Please sign in to comment 0 Join the club. If you had done a forum search, you would have discovered you have lots of company. If you were lucky, just the spring broke and you can epoxy it back in place. Nobody is that lucky and it probably punctured the ribbon cable behind it. That causes all kinds of problems and of course can'