Active Synch Error
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Activesync Exchange Error
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Activesync Error 500
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Exchange ActiveSync Errors and Solutions This table is a list of error codes for Pocket PC 2002, 2003, Smartphone 2002, 2003 and Windows Mobile 5.0, 6.0, 6.1 https://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php and 6.5 devices (including Standard, Professional and Classic), Windows Phone 7 and https://support.apple.com/en-us/HT203719 7.1 as well as solutions. WM2002_2003_ErrorWM_5_6_65_WP_7_ErrorPossible_CausePossible_ResolutionUser_ActionN/A85002000The device ran out of storage even after the system closed other processes.Delete excess files and mail from the device. N/A85002001An unknown synchronization application error occurred on the device.Try again later. DEV_185002002The device ran out of storage even after the system closed other activesync error processes.Delete excess files and mail from the device. DEV_285002003The device timed out while waiting to establish a connection with the server.Try again later.? Ensure device is able to browse Internet sites.Additionally, verify the value of the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ MasSync\Parameters\ExchTimeoutThreshold DEV_385002004The user manually ended the synchronization process from the device.Try again. DEV_685002007The synchronization failed because of a problem active synch error on the server but no server-originated error codes (or any other unknown server errors) were received by the device.Verify that the server is available and supports synchronization with a mobile device, and then try again later. Ensure the proper server name has been entered. DEV_785002008An error occurred while ActiveSync was writing an item?s properties to the database on the device (per-item error).Try again. DEV_885002009The synchronization key data on the device is not valid because a data removal failed.Try again.? May require user to de-select sync items (Inbox, Contacts, Calendar, Tasks) and re-select them to reset the sync key. DEV_98500200AThe connection failed due to missing server information or user credentials. Tap Options, and then the Server tab to verify that your server name is correct. Then, tap Advanced to verify that your user credentials are correct and try againVerify the server information and credentials on the device. DEV_118500200CThe device could not shut down the send/receive thread after the user requested the synchronization to stop. The synchronization application on the device was forced to close. DEV_128500200DThe device timed o
create a series of HTTP 500 errors. These errors might make the Exchange email, calendar, or contact data on an iOS device reload. If you're an administrator, learn how to fix this for your devices. This article is intended for an Exchange Server administrator. If you get connection timeout errors on your iPhone, iPad, or iPod touch, contact your company's Exchange Server administrator. An iPhone, iPad, or iPod touch might get connection errors from an intermediate server. These errors happen if a transaction times out before the Mailbox server and device finish a session. Sometimes, a Time to Live (TTL) or heartbeat interval (HBI) on the intermediate servers is shorter than the life of the Exchange ActiveSync transactions. When this happens, the device and the Mailbox server don't communicate. Check the TTL settings for the intermediate servers between the iOS devices and the Mailbox server. ActiveSync transactions fail when these settings don't exceed the maximum TTL. Identify the errorWhen the transaction takes longer than the TTL settings allow, an error appears on the device. It might be an HTTP 500 error or a Status error 110.These errors might make the account data in that folder reload. For example, requests to sync an Exchange Calendar might result in a series of 500 errors in a row. When this happens, iOS asks Exchange to send all calendar data the next time it connects. This lets iOS replace its local cache of calendar data. Check the ActiveSync log to find out what type of error made the data reload. Here's an example of an HTTP 500 error in an ActiveSync log: Event Type: Error Event Source: Server ActiveSync Computer: Server Description: Unexpected Exchange mailbox Server error: Server: [myserver.company.com] User: [user@company.com] HTTP status code: [500]. Verify that the Exchange mailbox Server is working correctly. Learn how to identify the HTTP or Status errors in your Exchange logs. Set the server's HBI to 59 minutesThe HBI is the amount of time that iOS calculates should pass between pings to the server. If you're the Exchange Server administrator, set the server's HBI t