Outlook Sync Error Not Downloading Offline Address Book Files
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Outlook 2013 Error 0x8004010f
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Exchange 2013 Oab 0x8004010f
could not be located. 0X80004005 Previous Versions of Exchange > Exchange 0x8004010f outlook 2003 Server 2010 Question 0 Sign in to vote Hi. Any help on the following would be much appreciated. the operation failed an object cannot be found outlook 2010 address book Thank you in advance. 2 Weeks ago I upgraded my Exchange 2010 to SP1. Rollup 5 was also installed. Once client is reporting the following entry in his Synchronization https://support.microsoft.com/en-us/kb/2429946 Log 22:38:55 Synchronizer Version 12.0.6562 22:38:55 Synchronizing Mailbox 'Domain User' 22:38:55 Synchronizing Hierarchy 22:38:57 Synchronizing local changes in folder 'Inbox' 22:38:57 Uploading to server 'Exch.domain.com' 22:38:58 1 item(s) changed read-state in online folder 22:38:58 Downloading from server 'Exch.domain.com' 22:39:09 8 item(s) added to offline folder 22:39:09 1 item(s) updated in offline folder 22:39:09 2 item(s) changed read-state in offline https://social.technet.microsoft.com/Forums/exchange/en-US/b8147e9a-e1a6-44d5-9480-54632f81ddd2/not-downloading-offline-address-book-files-a-server-url-could-not-be-located-0x80004005?forum=exchange2010 folder 22:39:09 Synchronizing server changes in folder 'Drafts' 22:39:09 Downloading from server 'Exch.domain.com' 22:39:09 Synchronizing server changes in folder 'Sent Items' 22:39:09 Downloading from server 'Exch.domain.com' 22:39:13 5 item(s) added to offline folder 22:39:13 Synchronizing local changes in folder 'Deleted Items' 22:39:13 Uploading to server 'Exch.domain.com' 22:39:13 1 item(s) added to online folder 22:39:13 Uploading to server 'Exch.domain.com' 22:39:15 1 view(s)/form(s) updated in online folder 22:39:15 Done 22:39:20 Microsoft Exchange offline address book 22:39:20 Not downloading Offline address book files. A server (URL) could not be located. 22:39:20 0X80004005 Facts: The Outlook 2007 user in particular has been connecting externally lately and has come into the office only for about 1 hour every other day. The SSL certificate from GoDaddy is set for : exch.domain.com domain.com autodiscover.domain.com It actually uses an SRV record for Autodiscover and resolves correctly. The Autodiscover and Exchange ActiveSync test (http://www.testexchanegconnectivity.com) reports successful connectivity using the DNS SRV method. With the exception of the following: Analyzing the certificate chains for compatibility problems with versions of Windows. Potential compatibility problems we
0x8004010F Followingproblems can be connected toOffline Address Book: Unable to Download Offline Address Book in Outlook Receiving Error 0x8004010F When Attempting To Synchronize In Outlook Unable To Download Offline Address Book In Outlook https://kb.intermedia.net/article/1335 2007/2010/2013 Problem: Your account is hosted on the Exchange 2007, Exchange 2010 or https://www.msoutlook.info/question/738 Exchange 2013 server and you are getting the following error message when attempting to perform synchronization in Outlook 2007/2010/2013: 11:18:36 Not downloading Offline address book files. A server (URL) could not be located Solution: You need to make sure that the AutoDiscovery DNS recordhas beencreated for your domain, because Outlook utilizes the AutoDiscovery address book service to obtain the information on where the Offline Address Book is located. Read the Knowledge Base article on What Is An Autodiscover Record And Why Do I Need It?for more information. Receiving Error 0x8004010F When Attempting To Synchronize In Outlook The 0x8004010F errors occur when there is a failure downloading the Offline Address Book. Read the Knowledge Base article onOffline Address Bookfor more information. If your offline address book account is less than 24 hours old, the Exchange server will not have generated the Offline Address Book yet. The Offline Address Book is generated every morningby 5:00 AM. Please attempt to download the Offline Address Book again after the Exchange server has generated it (navigate toTools > Send/Receive > Download Address Book). If you receive this errorrunning Outlook 2007 configured for an Exchange 2007 mailbox, verify that you have an Autodiscover record created for your domain name. Read the Knowledge Base article onWhat Is An Autodiscover Record And Why Do I Need It?for more information. If your account is older than 24 hours,you are on an Exchange 2007 server and have created an Autodiscover record, contact Support. Was this article helpful? Yes No Sorry to hear about that. If you need immediate technical assistance, you can: Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Please note: we do not monitor these comments for support requests. Send Feedback Cancel Thank you for your feedback! Related articles What Is The Global Address List? How Do I Set It As Default Address Book? Common OCS Errors Why Do I Se
Book in Outlook. For me, new colleagues are not showing up and the contact pictures aren't displaying either. They do for my colleague sitting next to me, so I don’t think it is a server misconfiguration or something like that. Is there any way I can force a manual update of the Offline Address Book (OAB) in Outlook or reset it completely otherwise? In general, Outlook will automatically update the Offline Address Book (OAB) for Exchange accounts once every 24 hours. When it didn’t or when you want to make sure you do have the latest OAB available, you could manually trigger an update from within Outlook as well. If the update mechanism appears to be broken for you, it could be because of a corruption in your OAB or in your mail profile. In that case, you can completely reset it by deleting the files making up the OAB or by recreating your mail profile. Update OAB from within Outlook Rather than waiting 24 hours for Outlook to update the Offline Address Book on its own, you can force an update via the Send/Receive menu button. Outlook 2007 and previousTools-> Send/Receive-> Download Address Book… Outlook 2010, Outlook 2013 and Outlook 2016tab: Send/Receive> Send/Receive Groups-> Download Address Book… You can manually update your OAB rather than to wait 24 hours. You can disable the option “Download changes since last Send/Receive” to make sure you get a complete fresh copy of the OAB but this could take longer to download. In Outlook 2010 and previous, it is recommended to leave the option “Full Details” enabled. In Outlook 2013 and Outlook 2016, you’ll find that this option is no longer available as full details are also used to build the Contact Card. Delete the OAB files Another way to make sure that you get a fresh copy of the OAB is by renaming the oab-files to .old when Outlook is closed. They are stored in the following location: Windows XPC:\Documents and Settings\%username%\Local Settings\Application Data\Microsoft\Outlook\ Windows Vista, Windows 7, Windows 8 and Windows 10C:\Users\%user