An Unexpected Decryption Error Occurred Diablo 3
the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Contact Support My Tickets Breaking News Emerald Nightmare Raid Quests Breaking News Withered Army Training Breaking News World of Warcraft: Legion – Common Issues An Unexpected Decryption Error Occurred Updated: 4 months ago Article ID: 6727 Relevant Games: Whoops! Looks like something broke decrypting a file. Give it another shot. Error: BLZBNTAGT0000085C Battle.net cannot decryptcontent files. Content files are encrypted when they are for a game or patch that is not released yet. You might see this error when your Battle.net client can't reach our servers to obtain a decryption key. Note:If you're receiving this error after installing StarCraft II with a physical disc, delete the installation folder and download the game from Battle.net instead. WindowsMac Windows Security software can interfere with the decryption process. Disable or temporarily uninstall any security programs. Programs running in the background can conflict with the Battle.net Update Agent, which handles decryption. Try closing background applications. Lowdisk space may cause decryption errors.Uninstall unused programs or delete files to free hard drive space, and try again. Advanced Troubleshooting Disable any proxies that may interfere with retrieving the decryption key from Battle.net servers. Check your network configuration to find any issues with your firewall, router, or port settings. If you're playing on a public or corporate network, thenetwork's policies and security settings may interfere with retrieving a decryption key. Try connecting from a different network. A corrupted Battle.net Cache folder can cause authentication module errors. Delete the Battle.net Cache folder and attempt to connect again. Temporary installation files can cause errors during decryption. Delete all Blizzard temporary files. Close the Battle.net App and wait 30 seconds. Open Explorer. Type in %temp%\Blizzard in the address bar to
Entertainment and Science Blizzard Archive Console GAMEPLAY Crafting and Items Hardcore Quests and Achievements Brawling Lore and Characters CLASSES Barbarian Demon Hunter Monk Witch Doctor Wizard Crusader UNDER DEVELOPMENT SUPPORT Technical Support Games World of Warcraft® Diablo® III StarCraft® II Hearthstone® Heroes of the Storm™ Overwatch™ Classic Games Shop Your account Log In Account Settings Support Diablo III Forums Technical Support An unexpected decryption error occured. [Fixed] An unexpected decryption error occured. [Fixed] Technical Support Reaper of Souls Discussion General Discussion Clans, Communities and Friends Community Creations Gaming, Entertainment and Science Blizzard Archive Console Trading https://us.battle.net/support/en/article/6727 Trading [Hardcore] Crafting and Items Items Hardcore Quests and Achievements Brawling Lore and Characters Followers Barbarian Demon Hunter Monk Witch Doctor Wizard Crusader Public Test Realm Beta Feedback Technical Support Technical Support - old- Reply Prev 1 2 3 4 Next 1 / 4 Go to Page: Seekjoo 85 Undead Rogue 0 79 posts Seekjoo Ignored 14 May 2012 (Edited) Copy URL View http://eu.battle.net/d3/en/forum/topic/4008631483 Post Hi,Getting "An unexpected decryption error occured"When i am trying to install the game, anyone else? D3BETA 9 posts D3BETA Ignored 14 May 2012 Copy URL View Post Yep me too, moved it back into the file. And now I just receive the "An unexpected error occured". I'm starting to lose my patience. Yeannea
• 1599d, 18hContact Customer Support. https://m.reddit.com/r/Diablo/comments/tmce8/unexpecting_decryption_error/?ref=search_posts Or, try re-downloading the files. Don't forget that you can't install for another 3 hours anyway. You http://segmentnext.com/2012/05/15/diablo-3-errors-crashes-freezes-graphics-lag-and-performance-fixes/ should still be getting a message that says something about fire falling from the sky though. 3sevardSevard#2301 an unexpected • 1599d, 18hMost likely You didn't download all of the files. You have to reopen your installer and point it to your previous diablo 3 installation directory. 1Neaan • 1599d, 18hI had this an unexpected decryption error last night. The Diablo file was only 7.2 gigs instead 7.6. I ran the downloader again and it finished up the last .4. I went from getting this error message to getting the one about fire from the sky. Hope this helps! 1Hedegaard • 1599d, 18hThere was a problem with German and English EU Versions... just redownload or continue download to the same place with the new downloader. 1Tr0llphace • 1599d, 18hlike me, you probably forgot that when they said 8 am they meant PST, so not for another 3 hours if you're on the east coast. 1
day ride, you are in it for a surprise. Technical issues were bound to pop-up and they did, while some of them just require you to use your common sense, some of these can only be fixed following a thought-out workaround. If you have been unlucky enough to come across those error codes, you will have an idea. Be it those annoying error codes, graphics issues or install problems, our troubleshooting guide will walk you through these issues with suggested workarounds to get you started with Diablo 3, hopefully today! 0# Diablo 3 Known Errors and Issues Battle.net is down for maintenance. Please try again later. Choose the correct region to fix this issue.. To choose the correct region - Navigate to Login screen > Options > Account, then select the correct region. The servers are busy at this time. Please try again later. or ‘There is a temporary outage of the Battle.net Service. Please try again later'. This error will occur when the servers are under a heavy load. Try logging in again after 5-10 minutes. It may take several attempts before you are able to successfully connect. There is a temporary outage of the Battle.net Service. Please try again later. This error will occur when the servers are under a heavy load. Try logging in again after 5-10 minutes. It may take several attempts before you are able to successfully connect. Error 108 occurred. Unable to open installer tome2.mpqe. Check the workaround suggested below #4. Unable to connect to the service or the connection was interrupted This issue should be fixed after the update Blizzard pushed. Error 3005 If many players are attempting to log-in for same location, you may get this error. Fix is to login one at a time or few players log-in at one time; whatever floats your boat. Error 3006 - The request has timed out Try the suggested workarounds in #19. Error 3007 Blizzard is working to fix this error. Error 3008 You will receive this error when servers are down for maintenance. Error 3021 You will receive this error when servers are down for maintenance. Error 14009 To resolve this issue, delete the cache folder as explained below: Windows 7 C:\ProgramData\Blizzard Entertainment\Battle.net C:\ProgramData\Blizzard Entertainment\Blizzard Entertainment\Battle.net Windows XP C:\Documents and Settings\All Users\Application Data\Battle.net C:\Documents and Settings\All Users\Application Data\Blizzard Entertainment\Battle.net Error 395002 - There was an error loading the hero. Please try again You will most probably receive this error on chara