Business Objects Open Document Error Inf
+ Analytics Conference: Oct 18, Mastering SAP BI, Melbourne: Oct 23. Error INF - Cannot Open Webi Documents and Set Preferences2 members found this topic helpful Search this topic...|Search CMC...|Search Box Select a search Explain These Choices... --------------------Recent Topics (All Forums) Unanswered Posts Register or Login to Post Forum Index -> Security and User Administration -> CMC Author Message thoda2999Forum MemberJoined: 30 Oct 2006Posts: 18 Posted: Fri Aug 29, 2008 6:24 pmPost subject: Error INF - Cannot Open Webi Documents and Set Preferences We are using BO XI.R3 and Users are accessing reports via InfoView. Up until yesterday, all users could navigate public report folders in InfoView and they could see and/or refresh their reports / objects of all types - Webi, crystal reports, excel etc.... Today, however, we see two things happening from InfoView 1) All Users can log into InfoView, but cannot set any InfoView preferences. They get this error message: Sorry, you do not have the right to 'Modify the rights users have to objects' (ID: for 'bouserid' (ID: 2554). Please contact your administrator if you require this right. and 2) All Users can login to InfoView and see public report folders and can view Crystal reports , Excel and Word documents ok . The issue is that when they click on a webi report they get the following error messsage dialog window: OPEN DOCUMENT An error occurred when trying to set preferences. Please contact your Business Objects administrator. (Error: INF) I have reviewed all CMC group access levels at the folder, universe, connection and application/Infoview and application/Webi and can see no issues..... The administrator account can log into InfoView and does NOT have any of the problems mentioned above - everything is ok. Your help is greatly appreciated! Back to top pogSenior MemberJoined: 27 Sep 2007Posts: 99Location: Geneva Posted: Tue Sep 02, 2008 2:52 amPost subject: Re: Error INF - Cannot Open Webi Documents and Set Preferenc Hello , We encounter the same problem in our environement. Everything worked properly in our BO XI plateform. Now for some users we can't visualize a document or edit preferences in Infoview. It still working for my administrator and another user created before. I tried to affect to this user the minimal rights , so now he's part of the "everyone" group and he can still view the report. However, a similar user created lately , with the same rights can't view the same document . I don't know if this problem come from a bug or from a corrupted repository. We are currently trying to apply the latest patch called FP 2 EDIT :
January 13, 2011 by GM Symptom: Upon launching a webi report, there is a popup error box as below and the webi report failed to load. Open Document with (Error: INF) error message. Cause: Because the tomcat has been restarted or any other reason, the user's session has become invalid, but IE caches it. When the server receives http://www.forumtopics.com/busobj/viewtopic.php?t=116109 the request to retrieves the webi report, it'll validate the access right based on the passed in session information. The validation fails naturally due to the invalid session. Solution: In IE, goto file->New session and login back to BO to establish a new session with the https://xuguoming.wordpress.com/2011/01/13/open-document-error-inf/ server. Like this:Like Loading... Related This entry was posted in Business Intelligence, Business Objects. Bookmark the permalink. ← BO Product Version Use UltraEdit macro and regular expression to extractinformation → Leave a Reply Cancel reply Enter your comment here... Fill in your details below or click an icon to log in: Email (required) (Address never made public) Name (required) Website You are commenting using your WordPress.com account. (LogOut/Change) You are commenting using your Twitter account. (LogOut/Change) You are commenting using your Facebook account. (LogOut/Change) You are commenting using your Google+ account. (LogOut/Change) Cancel Connecting to %s Notify me of new comments via email. Search for: Archives February 2015 June 2014 May 2014 July 2013 November 2012 August 2011 June 2011 February 2011 January 2011 Meta Register Log in Guoming's Blog Blog at WordPress.com. %d bloggers like this:
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