Comcast Error Code 609
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Support Topics » Cable Support (Moderators: MediacomDrew, MediacomTommyF, MediacomCraig, MediacomRobert, MediacomRoyal, MediacomAllie, MediacomSean, MediacomMarilyn, MediacomMitchell, MediacomDanny, MediacomTom) » E609 and d1 comcast cable box D1 messages on cable box « previous next » Print Pages: [1] comcast error code s0a00 Go Down Author Topic: E609 and D1 messages on cable box (Read 9851 times) 4401pbc Newbie Posts:
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5 E609 and D1 messages on cable box « on: July 08, 2012, 09:46:58 AM » Getting no signal on TV, Motorola DCT6416 box showing D1 message. If I
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re-power, it shows E609 on startup. Been this way for 12 hours. 2nd non-hd box working fine. Logged MediacomDrew Global Moderator Hero Member Posts: 14096 Mediacom Social Media Relations Team Re: E609 and D1 messages on cable box « Reply #1 on: July 08, 2012, 10:18:59 AM » Those errors can usually indicate an issue with the comcast error code s0900 box itself. I've sent across a few signals that will attempt to reset and refresh its connection on the network. This can take up to 20 minutes and you may see the box shut off and reset. Let me know if this helps! If not, we may need to work on replacing the box itself. Logged 4401pbc Newbie Posts: 5 Re: E609 and D1 messages on cable box « Reply #2 on: July 08, 2012, 12:15:27 PM » Didn't check until about an hour after your message, there was no change. Checked back again after 1/2 hour and the box was dead, nothing showing, power button had no effect. After 15 minutes, I unplugged power button and the error messages returned with e609 on startup - currently again showing D1 with the single led to the left moving in a circle. Logged MediacomDrew Global Moderator Hero Member Posts: 14096 Mediacom Social Media Relations Team Re: E609 and D1 messages on cable box « Reply #3 on: July 08, 2012, 12:42:59 P
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Router Forums → US ISPs cable → Comcast XFINITY TV → 6412 comcast error code 400 E609 Problem uniqs5726 Share « DVR with Basic Cable • Power Cycling » owlynMVMjoin:2004-06-05Newtown, PA·Xfinity owlyn MVM 2006-Sep-21 10:29 comcast error code srm-9020 pm 6412 E609 ProblemI am assuming this means my box is dead...Started a day or two ago. It just froze up. called support, I asked them not to send a hit but https://mediacomcable.com/CustomerSupport/forum/index.php?topic=7150.0 they did anyway. Didn't matter- it never arrived. So, I unplugged and replugged. That fixed it...until this evening...when...It just started going wacky. It would act like it was getting a hit (power off, 8888 on display, followed by 1200, followed by the correct time and then it would start to work. This would last a minute or two, and it would start all http://www.dslreports.com/forum/r16950489-6412-E609-Problem over again. Called support. Had no idea what was wrong, suggested unplugging box for a while. Tried that, now I get the E609 problem described on other forums. Display has some codes like EF, EP, FR1, FR2, HUNT, dl with a spinning cursor, then it keeps recycling through the same thing.So is this thing dead, or is there some magic incantation to save it? · actions · 2006-Sep-21 10:29 pm · imrfPremium Memberjoin:2002-06-06Utica, MI imrf Premium Member 2006-Sep-22 12:21 am The box is dead. It needs to be swapped out for a new one. · actions · 2006-Sep-22 12:21 am · TheDarkAbyssjoin:2005-04-28Pittsburgh, PA TheDarkAbyss to owlyn Member 2006-Sep-22 6:48 am to owlynpull the cable line, let it start up, screw the line back ineb09 is a validation error, which means the download was corrupted in one way or another, you may have a bad connection on that line. · actions · 2006-Sep-22 6:48 am · owlynMVMjoin:2004-06-05Newtown, PA owlyn MVM 2006-Sep-22 7:06 am Tried that before posting. Even moved the box to a different location in the house. Same deal... · actions · 2006-Sep-22 7:06 am · owlyn
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