Err-65535 Comcast Error
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what we watch? Forums → US ISPs cable → Comcast XFINITY TV vm 255 comcast error → ERR-65535 accessing OnDemand --- What is it? uniqs15504 Share « Missing Channels • INHD » prillerjoin:2000-10-20Gainesville, VA priller vod error codes Member 2006-Dec-19 7:42 am ERR-65535 accessing OnDemand --- What is it?From my 8300HD DVR, I get an error 65535 when attempting to access the VOD menu. My other STB works
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fine. Best I can tell, this started after the "new-and-improved" OnDemand rolled out a week or two ago, but I'm not positive.I called Comcast and they sent some resets, but no help. They then set up a truck roll, who showed up about 4 hours later. He spent over two hours at my home. The tech replaced some splitters and connectors to
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get a much better signal level. He also replaced the DVR. Nothing helped. He spent some time on the phone and they insured him the box was correctly provisioned on the account. He's going to come back today and try yet another DVR.So, can anybody help and tell us what ERR-65535 is?They have tried to be helpful, but the problem appears to need higher level tech support. · actions · 2006-Dec-19 7:42 am · priller priller Member 2006-Dec-19 5:19 pm When Comcast couldn't fix the problem, I consulted Google. Found the fix on avsforums.com. "If you're getting the -65535 error message, all you have to do is go to the diagnostics screen (hold Select until the mail light lights up, then press Info), then navigate to the "VOD Information" screen via Page ±. Your Service Group will probably be "Unavailable". If so, keep hitting the yellow "A" button until a number pops up there. Reboot your box (unplug) and you should be fixed."Fixed! Why doesn't Comcast know this!!!!!!! · actions · 2006-Dec-19 5:19 pm · gar187erI do this for a livingjoin:2006-06-24Seattle, WAkudos:5
My Account Email Help Search Video On Demand (VOD) error codes explained Troubleshooting DVR, Receiver, TiVo Mini, TiVo Any-Room DVR Television RemotesDigital and Analog VideoTiVoCable Cards Video On Demand (VOD) error codes explained Television>Digital and Analog Video>DVR>Troubleshooting Are you receiving an error message or code when trying suddenlink error codes to order or view VOD content?Look below for troubleshooting steps to help try and resolve the
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problem. If you are unable to resolve the issue using these steps, please contact Suddenlink Customer Service for further assistance. Quick Select S0A00 SRM-8 SRM-8001 suddenlink vod not working SRM-8012 SRM-9001 SRM-9002 SRM-20 S0A00 Error If you are receiving the S0A00 error when trying to order or view VOD, try the following to fix the issue: Turn the power off to the box Unplug the box from the wall http://www.dslreports.com/forum/r17486180-ERR-65535-accessing-OnDemand-What-is-it Carefully unscrew the coaxial cable from the back of the box After 60 seconds, reconnect the coaxial cable to the box on the same port Plug the power back into the wall Wait for the time or channel to show on the box display Check to see if VOD is working Back to the top SRM-8 If you are receiving this error when trying to order or view VOD it typically indicates a problem with the hardware itself. Try the following http://help.suddenlink.com/television/Pages/VODErrors.aspx?product=DVR steps to attempt to fix the problem: Turn the power off to the box Unplug the box from the wall Carefully unscrew the coaxial cable from the back of the box After 60 seconds, reconnect the coaxial cable to the box on the same port Plug the power back into the wall Wait for the time or channel to show on the box display Check to see if VOD is working Back to the top SRM-8001 If you are receiving this error when trying to order or view VOD it typically indicates a problem with the hardware itself. Try the following steps to attempt to fix the problem: Turn the power off to the box Unplug the box from the wall Carefully unscrew the coaxial cable from the back of the box After 60 seconds, reconnect the coaxial cable to the box on the same port Plug the power back into the wall Wait for the time or channel to show on the box display Check to see if VOD is working Back to the top SRM-8012 If you are receiving this error when trying to order or view VOD it typically indicates a problem with the channel authorization. Please contact Suddenlink Customer Service so we can help resolve this problem. Back to the top SRM-9001 If you are receiving this error when trying to order or view VOD it typically indicates that the title/program you are trying to
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Features International Calling Caller ID on TV Internet Service Levels Home Networking Internet Security Additional Services Wireless Locations Support Main EXP Internet Television Telephone Billing & Account On Demand error codes explained If you received On Demand errors CL-16, ERR-13 or VOD-13 that means you have selected a high definition On Demand program, and you do not have a high definition set-top box or an HD TV. To resolve the issue, select the standard definition title. High definition titles are identified by “HD” in the program’s title. Standard definition titles have no “HD” identifier in the title. If you received On Demand error CM-91 or SRM-20, you attempted to Pause or watch a program when the system was experiencing heavier than usual demand. If you were trying to watch a title in high definition, try the standard definition version. Otherwise, to resolve the issue, try again later. The issue should now be resolved. If not, contact us. We’re here to help! Related Materials: Set-Top User Guide | On Demand Quick Start | Ordering Support / Television / Articles / On Demand error codes explained Call us at 1-877-486-4666 Quick Links Pay your Bill Check Email Channel Guide 2016 Sun Outages Modem Install Videos Getting Started with EXP
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