A940 Hardware Error
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Error Code 502 on a Dell™ A940 All-In-One Printer - KB Article - 120324 Article Summary: This article provides information on "Reposition the Encoder Strip on the A940 All-In-One Printer". Table of Contents: Reposition the Encoder Strip hardware error 0502 dell a940 on the A940 All-In-One Printer Issue 1. Reposition the Encoder Strip on
Dell A940 Printer Hardware Error 0502
the A940 All-In-One Printer To reposition the encoder strip, perform the following steps: Remove the power cord from the unit. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located. Gently slide the ink cartridge carrier to the middle of the printer. Figure 1: Out-of-position encoder strip Gently move the top part of the printer belt to the right. Using your index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier. Note: There is a small slot that the encoder strip fits into, which is located on the back of the ink cartridge carrier. While working with the encoder strip, check it for dust or any unclean spots. If any detected, try to clean the strip by wiping it gently with clean cloth. Gently press the strip first to the rear and then forward to ensure that it is seated correctly. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip. Figure 2: Correctly seated encoder strip Note: If the encoder strip moves at all, it has NOT been repositioned correctly. Once the encoder strip has been re-seated, close the lid to the unit. Re-connect the power supply to the All-In-One. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear. Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further pr
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it startet. cartridge error C50. anyone know how to fix this?Chris Respond to this 12 My printer stops printing at http://www.fixyourownprinter.com/posts/33801 99\% complete-tried to uninstall and will not let me because "printer running"--tried to end task and can cel whatever is "running" and will not let me do that--so everything I print stops at 99\%--How can I correct this problem--?? thanx by meljel on Nov 30, 2005 at 8:00am Add comment Please sign in to comment I had the same problem. Restart the computer which should clear hardware error the print buffer. Uninstall the Dell A490 through the Dell AIO A490 uninstall. Restart the computer. Install the Dell AIO A490.Restart again. It worked for me. Good luck. - Anonymous 2 I'm having exactly the same problem, as in getting the c50 error message. I also have refilled my cartridges a few times, but for me it seems to be the color one causing problems. Maybe Dell hardware error 0502 has something going on so it can detect the same cartridge going in over and over and does that so you have to buy a new one? Tempted to just buy a new printer that I can purchase cartridges for locally, instead of having to order them, I hate ordering them!! by smiley_face2 on Dec 13, 2005 at 7:14pm Add comment Please sign in to comment 1 thanks for the reply....that's what I was thinking about doing, replacing the tops. The black tops are a lot harder to get off, they are glued all the way round. I wonder if it's a set number of times you can remove and reinstall the cartridge, or if it's a date thing....the tech guy was saying it was a year since I bought my last cartridge...and I needed to buy a new one, like that had some bearing on the situation, makes sense as well because the black one is not as old as the color one and it's the color one causing my error message. I'm sure there is some good hacker worth his salt out there that would know how to stop this error message....surely it's just a programing thin