A960 Hardware Error 0502
Error Code 502 on a Dell™ A940 All-In-One Printer - KB Article - 120324 Article Summary: This article provides information on "Reposition the Encoder Strip on the A940 All-In-One Printer". Table of Contents: Reposition the Encoder Strip on the A940 All-In-One Printer Issue 1. Reposition the Encoder Strip on the A940 All-In-One lexmark x5150 hardware error 0502 Printer To reposition the encoder strip, perform the following steps: Remove the power cord from the hardware error 0502 dell a940 unit. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located. Gently slide the ink cartridge carrier to the middle of the printer. Figure 1: Out-of-position encoder strip Gently move the top part of the printer belt to the right. Using your index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier. Note: There is a small slot that the encoder strip fits into, which is located on the back of the ink cartridge carrier. While working with the encoder strip, check it for dust or any unclean spots. If any detected, try to clean the strip by wiping it gently with clean cloth. Gently press the strip first to the rear and then forward to ensure that it is seated correctly. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip. Figure 2: Correctly seated encoder strip Note: If the encoder strip moves at all, it has NOT been repositioned correctly. Once the encoder strip has been re-seated, close the lid to the unit. Re-connect the power supply to the All-In-One. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear. Quick Tips content is self-published by the Dell Support Professionals who resolve issues daily. In order to achieve a speedy publication, Quick Tips may represent only partial solutions or work-arounds that are still in development or pending further proof of successfully resolving an issue. As such Quick Tips have not been reviewed, validated or approved by Dell and should be used with appropriate caution. Dell shall not be liable for any loss, including but not limited to loss of data, loss of profit or loss of revenue, which customers may incur by following any procedure or advice set out in the Quick Tips. Article ID: SLN52269 Last Date Modified: 08/01/2012 12:00 AM Rate this article Accurate Useful Easy to understand Was this article helpful? Yes No Send us feedback Feedback shows invalid charac
by a Fortune 500 verification firm. Get a Professional Answer Via email, text message, or notification as you wait on our site.Ask follow up questions if you need to. 100% Satisfaction Guarantee Rate the answer you receive. Ask Michael Demko Your Own Question Michael Demko, Computer Support Specialist Category: Computer Satisfied Customers: 76 Experience: I've worked for over 15 years in Technical Support for companies such as IBM and BrightHouse. 14986018 Type Your Computer Question Here... Michael Demko is online now my dell a960 printer/scaner and fax machine says error 0502 Customer Question my dell a960 printer/scaner and fax machine says error 0502 my daughter http://www.dell.com/support/article/us/en/19/SLN52269 had her 3yr old lil hands in it and pulled out a thin strip and since than i have this error please help what could it be and how can i fix it? Submitted: 7 years ago. Category:Computer Share this conversation Expert: Michael Demko replied7 years ago. CustomerThis one's a bit tricky, but fixable. Here's what I found:Re-position the Encoder Strip on your all in one PrinterTo re-position the encoder http://www.justanswer.com/computer/1q5f4-dell-a960-printer-scaner-fax-machine-says-error-0502.html strip, perform the following steps:1. Remove the power cord from the unit.2. Lift the lid of the unit, just below the scanner portion of the All-In-One, to expose the inside of the unit where the printer cartridges are located.3. Gently slide the ink cartridge carrier to the middle of the printer.4. Gently move the top part of the printer belt to the right.5. Using an index finger, gently push encoder strip down and then back up to get it back into the slot located on the back of the ink cartridge carrier.NOTENOTE: There is a small slot that the encoder strip fits into, which is going to be located on the back of the ink cartridge carrier.6. Gently press the strip first to the rear and then forward to ensure that it is seated correctly.7. Manually move the ink cartridge carrier to the left, then to the right to check the positioning of the encoder strip.8. Once the encoder strip has been re-seated, close the lid to the unit.9. Re-connect the power supply to the All-In-One.10. Press the Power button. If the encoder strip was re-seated correctly, the Hardware Error: 502 code will not appear.See attached pictures, one for an out or place encoder strip, the other for a
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InkJet PrinterError 0502 Getting... Share on Facebook Share on Twitter Share on Google+ Share on Pinterest Share by Email × Question about Dell A940 All-In-One InkJet Printer 5 Answers Error 0502 Getting the 0502 error when turning on the printer Posted by yoav kleinfeld on Jun 06, 2006 Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. 24 Comments Flag More Print this page Share this page × Moderate Help this question get an answer Is this question mis-categorized or about a different product? Help this question get an answer by entering the correct category or product below. Did you mean? Yes No Cancel Update (+2 points) 22 more comments jojov Jan 06, 2008 error code 0502 error code 0502 Mounder Feb 08, 2008 We keep getting a hardware error 502. It does appear the encoder strip is out of place, but where exactly is the slot it's supposed to fit into? I can't feel anything on the back of the cartridge and you sure can't see anything. The pictures supplied by dell are worthless. We keep getting a hardware error 502. It does appear the encoder strip is out of place, but where exactly is the slot it's supposed to fit into? I can't feel anything on the back of the cartridge and you sure can't see anything. The pictures supplied by dell are worthless. rsmadrid Feb 24, 2008 When I use the printer as a copier it will start to copy, but then stop midstream and show a " hardware error 0502" When I use the printer as a copier it will start to copy, but then stop midstream and show a " hardware error 0502" gtaylor1954 Feb 25, 2008 it will not print where the ink go it gust move a little and there is a big poping sound it will not print where the ink go it gust move a little and there is a big poping sound jeanybabe Feb 27, 2008 I have a hardware error code 0502. Have tried WD40 on the metal rod and baby oil nothing seems to work. I have a hardware error code 0502. Have tried WD40 on the metal rod and baby oil nothing seems to work. Bouie143 Mar 02, 2008 our printer is given an "hardware 0502 error" and will not preform any functions. our printer is given an "hardware 0502 error" and will not preform any functions. avee007 Apr 03, 2008 remove cartridges and clean them. remove cartridges and clean them. dumbdell Jun 1