Cannot Open Document Error During Import
+ Analytics Conference: Oct 18, Mastering SAP BI, Melbourne: Oct 23. Cannot Open Document. Error During Import Search this topic...|Search General Discussion...|Search Box Select a search Explain These Choices... --------------------Recent Topics (All Forums) Unanswered Posts Register or Login to Post Forum Index -> General Discussion Author Message JoshForum MemberJoined: 06 Jul 2007Posts: 21 Posted: Wed Mar 03, 2010 1:48 pmPost subject: Cannot Open Document. Error During Import Hi, We've upgraded from BO 6.5 to BOXIR2 and are receiving this error intermittantly while opening reports via Infoview. We've found that we can also force this error message to occur by running a report with no disk space available. The problem is, this message is also thrown at times when we do have plenty of disk space so it appears to be a catch all message. For example, day 1 I'll run one of our reports and get the message, day 2 I'll run the same report and not get the message. It almost seems environmental, something on the server is causing this. I've been told the server is running with no issues (hardware, network). I believe the last time I got this error I also got a 'http 500' error, so now I'm thinking it might be related to the version of Apache/Tomcat that we receive as part of the package - although I don't receive the http error every time I received the "cannot open" error. I've been in contact with SAP support for 9 months over this issue and although they offer suggestions on tweaking configuration values, they cannot tell me why this error is occuring. One would think they could look at their code and determine what causes this message to be thrown. Back to top JoshForum MemberJoined: 06 Jul 2007Posts: 21 Posted: Fri Mar 12, 2010 2:13 pmPost subject: Re: Cannot Open Document. Error During Import Update: The first resolution seems to work for us so far. Article 1: Symptom Error: "Cannot open document. - Error during import. (DX0005) (Error: INF )" when opening a desktop intelligence (deski) Reproducing the Issue 1. Go to InfoView 2. Select a Desktop Intelligence report and view Cause Sufficient rights are not assigned Resolution Explicitly assigned following rights at folder, application and group level: - Download rights with the objects Log on to Desktop Intelligence (Deski) and view this object in the Central Management Console (CMC) Copy to Clipboard Retrieve Documents Refresh List of Values Deski report interaction Deski document interaction Refresh Deski document Refresh list of
contact us about this channel Embed this content in your HTML Search confirm cancel Report adult content: click to rate: Account: (login) More Channels Showcase RSS Channel Showcase 9610045 RSS Channel Showcase 7158321 RSS Channel Showcase 1486749 RSS Channel Showcase 5984757 Channel Catalog Subsection Catalog Articles on this Page (showing articles 1 to 6 of 6) 06/13/13--03:52: _DX0005 error openin... 06/13/13--04:57: _Re: DX0005 error op... 06/13/13--15:51: _Re: DX0005 error op... 06/14/13--04:39: _Re: DX0005 error op... 06/14/13--10:05: _Re: DX0005 error op... 06/16/13--15:12: _Re: DX0005 error op... (showing articles 1 to 6 of 6) Browse the Latest Snapshot Browsing All Articles (6 Articles) Live Browser Channel Description: Most recent forum messages 0 0 06/13/13--03:52: DX0005 http://www.forumtopics.com/busobj/viewtopic.php?p=706570&sid=046397462dc51283b2788503ef3c358c error opening Deski report in InfoView Contact us about this article I apologize in advance for the somewhat sketchy details - I'm writing this from a very poor memory as I'm writing this from home! We're on XI 3.1 SP4 - last week we put in an updated version of a universe as supplied by the vendor, using import wizard. Today a number of users reported being unable to open Deski reports in InfoView http://infoview3.rssing.com/chan-15669849/all_p1.html where they receive the above error when attempting to do so (Cannot open document. - Error during import. (DX0005) (Error: INF)) - users are able to open Webi documents without receiving any such errors. Importing the universe, access restrictions didn't carry across but have been rebuilt and surely doesn't explain this error. I've seen the below post: http://www.forumtopics.com/busobj/viewtopic.php?p=706570&sid=ba1e279000e72ef943a94eba168fc5b4 but am reluctant to make any changes as there have been no changes made to any security or privileges as far as I know. Does anyone have any idea of what might have happened to explain this - you'd imagine it's related to importing the updated universe and security as administrator is able to open both type of documents fine. Once again, from memory, the old universe was copied to a backup folder using universe designer before the new universe was imported using import wizard. The new universe was then imported into universe designer, saved under the same name as the "old" universe and exported back. I haven't found much in the way of log files that would seem to be of use. The below shows one entry which doesn't tell me anything other than the document fails to open... " 2013/06/13 05:26:04.856|>>|E| | 4372|6880| |||||||||||||||Document not yet opentd - open it .\krepfilemgr.cpp:466:long __thiscall RepFileManager::DownloadWithAttributes(class BOString &,bool,
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