Microsoft Outlook Error Cannot Open Your Default Email Folder
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to NRC IT Services Managed Services Computer Support Disaster Recovery System Design/Install Networking Non-Profit Services Web/Email Hosting/Email cannot open default email folders outlook 2007 Website Design Blog Contact IT Consulting and Tech Support Blog 5 cannot open your default email folders you must connect to microsoft exchange Common Outlook Errors and How to Fix Them By Matthew | Published February 21, 2012 Email the information store could not be opened outlook 2013 is one of the most important communications tools for businesses. When it stops working, people start to get nervous. While there are many things that a user cannot open your default email folders. microsoft exchange is not available can do to mess up their email, many of these problems can be resolved with a restart of the software or the computer. However when the old standby of restarting doesn’t work, it is time to start looking into the issue a bit more deeply. Here are some of the more common errors found
Cannot Open Your Default Email Folders Exchange 2010
in Outlook 2010 and some tricks you can use to get things working again: 1. Error message that reads: “Cannot open your default e-mail folders. The information store could not be opened.” This issue can be fixed by first locating Outlook.exe that can be found here: C:\Program Files (x86)\Microsoft Office\Office14. Next, right click Outlook.exe and then click on Properties. On the Compatibility tab, clear the check box that reads ‘Run this program in compatibility mode’. Then click Ok and restart Outlook. 2. Error message that reads: “Your Microsoft Exchange Server is unavailable.” This error is a bit trickier to resolve only because there can be many different causes. No data connection – test your SMTP connection using telnet. If you are unsure how to do this, Microsoft has published a handy-dandy guide on their TechNet site that walks you through this process: http://technet.microsoft.com/en-us/library/bb123686.aspx. Office Outlook files are locked – there are times when .ost and .pst files are accidentally, or purposefully, set to read
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launching Outlook, the following error message came up: Cannot open your default email folders. The information store could not be opened. I always start with some basic steps, that helped me most of the times when I had a problem with an Outlook profile. Those standard steps are listed at the bottom of this article. However, the problem involved with this information store thing could not be solved with my standard steps. To solve the “Information store could not be opened” –error, I disabled the Compatibility mode on Outlook.exe (who actually did turn this on?! It just suddenly was enabled!) To disable the Compatibility mode on the Outlook.exe application, do the following: Open Windows Explorer and navigate to your Office directory (default is “C:\Program Files\Microsoft Office\Office14” for Office 2010, but your Office may also be installed in Program Files (x86) ) Right click the Outlook.exe and choose Properties Click the Compatibility tab and UNCHECK the “Run this program in compatibility mode for” option Click OK and try to launch Outlook again If the Compatibility mode was not enabled, then your problem is caused by something else :) Try my default steps to see if it solves your particular problem: Try to Run outlook in safe mode from the Run As window. To do so, press WIN+R (Windows key+R), type “Outlook.exe /safe“ in the text field and click OK. Recreate your outlook profile. To do so, click Start –> Control Panel –> Mail. Click Show Profiles. Remove your existing profile. Then click Add… to add a new profile. Try to start Outlook again. Remove the Windows Messaging Subsystem keys in your registry. To do so, press WIN+R (Windows key+R), type “regedit“ in the text field and click OK. Navigate to [HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles]. Delete the key that corresponds to the profile name that causes Outlook not to start. Try to start Outlook again. information store outlook outlook 2010 52 thoughts on “Outlook 2010 error “Cannot open your default email folders. The information store could not be opened”” Dave says: Januar