Outlook Default Folders Error
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Cannot Open Your Default Email Folders Errors Have Been Detected In The File
folders' By Jacob Kleitman - July 24, 2015 Posted in: cannot open your default email folders exchange 2010 Admins, Hosted Exchange, Users We take great pride in ensuring a Worry-Free Experience™ for our customers. While cannot open your default email folders. outlook cannot start because a data file to send and receive our support team is available 24/7 to assist with your needs, we realize from time to time, you might have important questions you need answered quickly. http://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/cannot-open-your-default-e-mail-folders-the/d75dab7b-8e64-41d5-8d32-aff2c031555c The Intermedia Knowledge base is a great place to start. With articles, FAQs, videos and technical support documents developed by our support experts, we give you quick access to the information you need – from recovering deleted items in Outlook® to setting up ActiveSync on an Android™ device. To make it even easier for https://www.intermedia.net/blog/2015/07/24/how-to-fix-cannot-open-your-default-email-folders/ you to get answers to your questions, we thought we’d share technical tips from one of our more popular Knowledge Base articles. This article will show you how to fix the Outlook error that reads ‘cannot open your default email folders'. Like this resource? See more like it in our Resource Center How to fix ‘cannot open your default email folders' While this issue does not come about often, it can be aggravating and confusing when it does rear its ugly head. Fortunately, the cause is simple and the fix is quick and easy. You may receive an "error" text as follows, and we hope you never see this outside of this blog: “Cannot open your default email folders. The information store could not be opened.” This error occurs for one of two reasons: Your .OST file, aka your offline Outlook Data File, has become corrupted and needs to be repaired/replaced, or You’re running Outlook in "Compatib
Files (.pst and .ost) Applies To: Outlook 2016, Outlook 2013, Outlook 2010, Outlook 2007, Less Applies To: Outlook 2016 , Outlook 2013 , Outlook 2010 , Outlook 2007 , More... Which version do I have? More... If your Microsoft Outlook Data File (.pst and .ost) won’t open, https://support.office.com/en-us/article/Repair-Outlook-Data-Files-pst-and-ost-25663bc3-11ec-4412-86c4-60458afc5253 or if you suspect the file is damaged, use the Inbox Repair tool (SCANPST.EXE) to diagnose and repair errors in the data file. The Inbox Repair tool checks the Outlook data files on your computer to see if they're in good shape. If you're using a Microsoft Exchange account and your offline Outlook Data File (.ost) is missing items, you can safely delete the file. Outlook will recreate the file the next time the program opens. Note: The cannot open Inbox Repair tool doesn't connect or analyze any data stored in an Exchange mailbox. The tool only looks for errors (corruption), and there are any, gives you the opportunity to allow the tool to fix those errors Repair a .pst file Exit Outlook and do one of the following: Browse to C:\Program Files. or Browse to C:\Program Files (x86). In the Search box, type SCANPST.EXE. Notes: If the search doesn't find SCANPST.EXE in one folder, try searching in default email folders the other folder mentioned in step 1. Navigate to the folder location based on your version of Outlook. Outlook 2016: C:\Program Files (x86)\Microsoft Office\root\Office16 Outlook 2013: C:\Program Files (x86)\Microsoft Office\Office15 Outlook 2010: C:\Program Files (x86)\Microsoft Office\Office14 Outlook 2007: C:\Program Files (x86)\Microsoft Office\Office12 Open SCANPST.EXE. In the Enter the name of the file you want to scan box, enter the name of the .pst file you want the tool to check, or choose Browse to select the file. Note: By default, a new log file is created during the scan. You can choose Options and opt not to have a log created, or you can have the results appended to an existing log file. Choose Start to begin the scan. If the scan finds errors, choose Repair to start the process to fix them. Note: The scan creates a backup file during the repair process. To change the default name or location of this backup file, in the Enter name of backup file box, enter a new name, or choose Browse to select the file you want to use. When the repair is complete, start Outlook with the profile associated with the Outlook Data File you just repaired. Other Outlook folders In the Folder Pane, you might see a folder named Recovered Personal Folders that contains your default Outlook folders or a Lost and Found folder. Although the repair process might recreate some