Outlook Error The Information Store Could Not Be Opened
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Cannot Open Your Default Email Folders Exchange 2010
2015 Posted in: Admins, Hosted Exchange, Users We take great pride in cannot open your default email folders errors have been detected in the file ensuring a Worry-Free Experience™ for our customers. While our support team is available 24/7 to assist with your needs, we cannot open your default email folders. the attempt to logon to microsoft exchange has failed realize from time to time, you might have important questions you need answered quickly. The Intermedia Knowledge base is a great place to start. With articles, FAQs, videos and technical http://answers.microsoft.com/en-us/msoffice/forum/msoffice_outlook-mso_other/cannot-open-your-default-e-mail-folders-the/d75dab7b-8e64-41d5-8d32-aff2c031555c support documents developed by our support experts, we give you quick access to the information you need – from recovering deleted items in Outlook® to setting up ActiveSync on an Android™ device. To make it even easier for you to get answers to your questions, we thought we’d share technical tips from one of our more popular Knowledge Base articles. This https://www.intermedia.net/blog/2015/07/24/how-to-fix-cannot-open-your-default-email-folders/ article will show you how to fix the Outlook error that reads ‘cannot open your default email folders'. Like this resource? See more like it in our Resource Center How to fix ‘cannot open your default email folders' While this issue does not come about often, it can be aggravating and confusing when it does rear its ugly head. Fortunately, the cause is simple and the fix is quick and easy. You may receive an "error" text as follows, and we hope you never see this outside of this blog: “Cannot open your default email folders. The information store could not be opened.” This error occurs for one of two reasons: Your .OST file, aka your offline Outlook Data File, has become corrupted and needs to be repaired/replaced, or You’re running Outlook in "Compatibility Mode". We advise checking the causes in the order above as the issue is usually caused by the first and not the second reason. Rebuilding your .OST file To troubleshoot a bad .OST file, first remove any old profiles you do not use via the control pane
Arrows October 21, 2015 Guides, Outlook Leave a comment In Outlook 2003 to 2013 “Cannot open your default e-mail folders. The information store could not be opened” keeps on prompting. There’s no reason to panic, though. Whilst it might sound like a significant error, but this https://appuals.com/best-fix-cannot-open-your-default-e-mail-folders-the-information-store-could-not-be-opened/ is something that can be easily fixed. Microsoft claims that the major cause of this problem http://www.windows10forums.com/threads/cannot-start-microsoft-outlook-cannot-open-the-outlook-window.926/ is a corrupted Navigation Pane settings file, but chances of happening that are in minority. A good-hint that the file is corrupted is when the size of the file is 0 KB. No one knows the exact cause why this happens, it seems to be the universal problem, and all the versions of Microsoft Outlook from 2003 to the newest Outlook 2013 might cannot open be faulty and affected. In addition, when you run Outlook in the compatibility mode it might be the reason behind the error, or Outlook is running in compatibility mode, or it could be the Outlook data file (.pst or .ost) was deleted or corrupted whence the result of incorrect installing of Outlook. Whatever the reason might be, just follow the steps below and the problem will be fixed. Method 1: Repairing the Outlook data file (.ost or .pst) Repairing the cannot open your .ost file has done the trick for some users; in order to repair the .ost file, open the search dialogue box by pressing the Windows and F keys. Now type “exe” in the search box at the top right corner and press enter. Now select the “Local Disk: C” from the left panel and select the Program files. Upon selecting the program files, go to the search box and type “Scanost.exe” again. Now that you have located the SCANOST file, open it. You will be presented with a pop-up. Click OK. “OST Integrity Check” setup will open up, Check-in in the “Repair errors” box and click on “Begin Scan” Now the scanning will take place, depending on the number of files and errors, this could take a while to complete the scanning. PRO TIP: If the issue is with your computer or a laptop/notebook you should try using the Reimage Plus Software which can scan the repositories and replace corrupt and missing files. This works in most cases, where the issue is originated due to a system corruption. You can download Reimage Plus by Clicking Here Close all the Windows, the .ost file has been successfully repaired. Method 2: Outlook running in the Compatibility mode: Switching off the compatibility mode is quite easy, Navigate straight to the Local Disk: C > Program Files > Microsoft Office > Office XX > Outlook.exe. Now, right-click on the “Outlo
Jul 30, 2015 Messages: 2 Likes Received: 0 I just updated to Windows 10 and when I tried to open outlook 2013 I get this "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened." can anyone help!!! sitting at work and cannot access my email. treyes1978, Jul 30, 2015 #1 Advertisements Trouble Noob Whisperer Moderator Joined: Nov 19, 2013 Messages: 8,170 Likes Received: 946 Location: Northwest Indiana U.S.A. I believe the site owner Ian had a similar problem and I think he said that he ran the native System File Checker. Admin Command Prompt sfc /scannow and that fixed it for him. You might give that a try. And please confirm that your upgrade has all three of the subsequent Windows Updates installed. Trouble, Jul 30, 2015 #2 Ian likes this. Advertisements Ian Administrator Joined: Oct 27, 2013 Messages: 698 Likes Received: 198 I had a slightly different problem, but it does look like quite a few people have had difficulty with Outlook on Windows 10. I did a bit of searching and resetting the navigation pane may do the trick for you. Could you try running "outlook.exe /resetnavpane" please? Just press Windows Key + R to bring up the run box. If that doesn't work, see if Outlook works in safe mode by running "outlook.exe /safe" and select your default profile when prompted. Ian, Jul 30, 2015 #3 treyes1978 Joined: Jul 30, 2015 Messages: 2 Likes Received: 0 I read another thread that mentioned to go back to the previous build so its in the process of doing that and its been over 2 hours and its still going.. So I will try the other suggestions after or if this ever gets done. Any suggestions on how long this should take? and if I should just shut it down? treyes1978, Jul 30, 2015 #4 Otis Ryder Joined: Jul 31, 2015 Messages: 1 Likes Received: 0 I'm having this exact same problem trying to set up Outlook 2013 on Windows 10 on my Surface Pro 3. I'm using Exchange and this for the server: outlook.office365.com. Searching for the problem I found this as the solution: Outlook connection issues with Exchange mailboxes because of the RPC encryption requirement 1. This basically says that there is a problem with the encryption between your client and the exchange server. However after going though the steps I found my encryption was already ON and so this didn't solve the problem. 2. outlook.exe /resetnavpane. I tried this and it didn't help. 3. outlook.exe /safe I tired running Outlook in the safe mode and it didn't help. I note that the Windows 10 Mail app works fine with my Exch