Outlook Information Store Error
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& MigrationCompany newsNews and announcementsPromotions and offersCase studiesNew or enhanced featuresSupport & OnboardingOur InfrastructureUsage tipsIndustry topicsSecurityThe CloudComplianceMobilityOffice 365Google AppsOn-premises environmentsOther providersAudienceAdminsPartnersUsers Follow Us: How to fix ‘cannot open your default email folders' By Jacob Kleitman - July 24, 2015 Posted in: Admins, Hosted Exchange, the information store could not be opened outlook 2013 Users We take great pride in ensuring a Worry-Free Experience™ for our customers. While the information store could not be opened outlook 2016 our support team is available 24/7 to assist with your needs, we realize from time to time, you might have cannot open your default email folders outlook 2010 you must connect to microsoft exchange important questions you need answered quickly. The Intermedia Knowledge base is a great place to start. With articles, FAQs, videos and technical support documents developed by our support experts, we give you quick
Cannot Open Your Default Email Folders Outlook 2010 Microsoft Exchange Is Not Available
access to the information you need – from recovering deleted items in Outlook® to setting up ActiveSync on an Android™ device. To make it even easier for you to get answers to your questions, we thought we’d share technical tips from one of our more popular Knowledge Base articles. This article will show you how to fix the Outlook error that reads ‘cannot open your default email outlook the information store cannot be opened icloud folders'. Like this resource? See more like it in our Resource Center How to fix ‘cannot open your default email folders' While this issue does not come about often, it can be aggravating and confusing when it does rear its ugly head. Fortunately, the cause is simple and the fix is quick and easy. You may receive an "error" text as follows, and we hope you never see this outside of this blog: “Cannot open your default email folders. The information store could not be opened.” This error occurs for one of two reasons: Your .OST file, aka your offline Outlook Data File, has become corrupted and needs to be repaired/replaced, or You’re running Outlook in "Compatibility Mode". We advise checking the causes in the order above as the issue is usually caused by the first and not the second reason. Rebuilding your .OST file To troubleshoot a bad .OST file, first remove any old profiles you do not use via the control panel as shown above, and then delete your old .OST file and create a new one by following these instructions. Turning off compatibility mode If you make it through these steps and the iss
how to fixCannot open your default Email folders. The information store outlook 2010 cannot open your default email folders the file cannot be opened could not be opened error when opening Outlook profile. In
Cannot Open Your Default Email Folders. Outlook Cannot Start Because A Data File To Send And Receive
most cases, it is usually caused by: .ost file corruption Outlook running in compatibility mode
Cannot Open Your Default Email Folders Outlook 2010 Windows 10
.ost file corruption Remove old profiles you do not use from under Control Panel > Mail > Show profiles: Re-create an .ost file. Read the https://www.intermedia.net/blog/2015/07/24/how-to-fix-cannot-open-your-default-email-folders/ Knowledge Base article on How To Create, Compact, Repair Or Delete Offline Folders (How To Rebuild OST file) for more information. If the issue persists, create a new profile from scratch: using Outlook Profile Helper (read the Knowledge Base article on What Is Outlook Profile Helper? How Do I Use It? https://kb.intermedia.net/article/2661 for more information) or manually (read the Knowledge Base articles onHow Do I Manually Connect Outlook 2007 To My Exchange Mailbox? and How Do I Manually Connect Microsoft Outlook 2010/2013 To My Exchange Server? for more information) If the problem continues, it is most likely caused by Outlook client running in compatibility mode. Outlook is running in compatibility mode To switchoff the compatibility mode in64-bit operating system: Navigate to C:\Program Files (x86)\Microsoft Office\Office XX\Outlook.exe Right-click on Outlook.exeand navigate toProperties >Compatibility tab Uncheck the Run this program in compatibility mode box, clickApply and OK. Was this article helpful? Yes No Sorry to hear about that. If you need immediate technical assistance, you can: Contact Intermedia support at (800) 379-7729 or Open a support ticket online Help us improve our knowledge base. Please note: we do not monitor these comments for support requests. Send Feedback Cancel Thank you for your feedback!
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to NRC IT Services Managed Services Computer Support Disaster Recovery System Design/Install Networking Non-Profit Services Web/Email Hosting/Email Website Design Blog Contact IT Consulting and Tech Support Blog 5 Common Outlook Errors and How to Fix Them By Matthew | Published February 21, 2012 Email is one of the most important communications tools for businesses. When it stops working, people start to get nervous. While there are many things that a user can do to mess up their email, many of these problems can be resolved with a restart of the software or the computer. However when the old standby of restarting doesn’t work, it is time to start looking into the issue a bit more deeply. Here are some of the more common errors found in Outlook 2010 and some tricks you can use to get things working again: 1. Error message that reads: “Cannot open your default e-mail folders. The information store could not be opened.” This issue can be fixed by first locating Outlook.exe that can be found here: C:\Program Files (x86)\Microsoft Office\Office14. Next, right click Outlook.exe and then click on Properties. On the Compatibility tab, clear the check box that reads ‘Run this program in compatibility mode’. Then click Ok and restart Outlook. 2. Error message that reads: “Your Microsoft Exchange Server is unavailable.” This error is a bit trickier to resolve only because there can be many different causes. No data connection – test your SMTP connection using telnet. If you are unsure how to do this, Microsoft has published a handy-dandy guide on their TechNet site that walks you through this process: http://technet.microsoft.com/en-us/library/bb123686.aspx. Office Outlook files are locked – there are times when .ost and .pst files are accidentally, or purposefully, set to read only. Check the permissions of these two files by navigating to: C:Users