Out Of Office Extension Error
(ru)Spanish (es) Home>Knowledge Base>Email Support>Fix For Outlook Out of Office Assistant Disabled (Windows) Information Article ID30Created On5/29/2008Modified5/29/2008 Actions Print this Page Add Favorite Fix For
Your Out Of Office Settings Cannot Be Displayed Because The Server Is Currently Unavailable
Outlook Out of Office Assistant Disabled (Windows) When you out of office server unavailable outlook 2013 click Out of Office Assistant on the Tools menu in Microsoft Outlook, you may
Your Automatic Reply Settings Cannot Be Displayed Because The Server Is Currently Unavailable 2007
receive the following error message: The command is not available. See the program documentation about how to use this extension. To resolve the out of office outlook 2010 not working problem, you can take the following steps: Open Outlook. Click on Help. Click on About Microsoft Outlook. Click on the Disabled Items entry. You will see a Disabled Items window open, with the following information within it:
The items below were disabled because they prevented Outlook outlook 2013 out of office server unavailable exchange 2010 from functioning correctly. Please note that you may have to restart Outlook for these changes to take place. Select the ones you wish to re-enable. If you see "Addin: outex.dll (outex.dll)" listed, click on it to highlight it and then click on the Enable button. Then click on the Close button. Then click on the OK button to close the About Microsoft Office Outlook window. You should then be able to click on Tools and then Out of Office Assistant to modify the out of office setting. If you however do not see a "Disabled Items" entry, Microsoft has released an article on a possible resolution: warning: SBWH does not condone modifying the Windows registry and doing so could causeirreparable harm to your computer http://support.microsoft.com/default.aspx?scid=kb;EN-US;823472 Management Interface SmarterTrack Professional 6.1|Help Desk Software|© 2016 SmarterTools Inc.be down. Please try the request again. Your cache administrator is webmaster. Generated Sun, 23 Oct 2016 19:10:27 GMT by s_wx1196 (squid/3.5.20)
of Office) button, I get the following error: Your Out of Office settings cannot be displayed, because the server is currently unavailable. Try again later. I’m pretty https://www.msoutlook.info/question/879 sure that the server is available since I can still send and receive emails. How do I correct this error so I can turn the OOF on and off again https://support.zendesk.com/hc/en-us/articles/204076066-Installing-and-using-the-Out-of-Office-app-Beta- via Outlook? This issue usually happens when Outlook Anywhere has been enabled but AutoDiscover hasn't been configured properly for your domain or hasn't been published at all. While you may out of not be able to solve it yourself, it is still possible to confirm that this is indeed the issue and use an alternative way to manage your Out of Office settings while your Exchange administrator takes a look at correcting the issue. Other Outlook features like managing message rules may also be affected. In Outlook 2013, the error will refer out of office to “automatic replies” instead of “Out of Office”. (click on image to enlarge) Note: The steps below might be a little bit too much of an effort for some. In that case, the old way to prove your case still works as well; Ask 2 or 3 colleagues to try it on their computer and check if they have the same issue. When they do, it is probably a server related issue which needs to be escalated to your Exchange administrator. Test E-mail AutoConfiguration The first step is to run the Test E-mail AutoConfiguration command to see if AutoDiscover has been configured for your Exchange environment. With Outlook running, expand the Notification Area in the bottom right corner so that the Outlook icon becomes visible. Hold the CTRL button and right click on the Outlook icon. Choose: Test E-mail AutoConfiguration… Fill out your email address and password. Disable the options for “Use Guessmart” and “Secure Guessmart Authentication” so that only “Use AutoDiscover” is enabled. Press the Test button. Check the results. If unsuccessful, then AutoDiscover probably hasn't been
2014 23:08 - Updated: October 03, 2016 16:43 62082233 Important: This app is part of Zendesk Labs. Labs apps are experimental apps that are provided as-is, with no support. The Out of Office app is a tool for managing the availability of an agent and ensuring that tickets assigned to unavailable agents are properly handled if updated by a customer. The app is available on Zendesk Labs. Click Admin () in your Zendesk, then select Apps > Marketplace. Click the link to Zendesk Labs in the sidebar on the right side. This article covers the following topics to help you install, use, and extend the app. Overview What's installed with the app Changing the settings Using the app Understanding the 'agent_ooo' tag Known limitations Extending the app Overview The Out of Office app displays the current out-of-office status of the agent on tickets assigned to the agent. The app displays a list of all agents along with who is out-of-office or not. The app prevents tickets from being accidentally assigned to an agent who is OOO. When the prevention happens there's also a pop-up notification displayed to the agent making the attempt which looks like the following: Exception: If a ticket is being assigned by the current agent to themselves while they are OOO - that will be allowed. Reason being is it is assumed the current agent that's OOO and assigning themselves a ticket knows they are OOO but just in case, the following warning will be displayed after the ticket is saved: Now say an agent attempts to update a ticket where they're not the current assignee and the current assignee happens to be OOO. In this case the agents updating tickets where the current assignee is OOO will be able to update the tickets but the following warning notification will be displayed so they're made aware of the current assignee's