Polycom Time Server Error
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Polycom Date And Time Flashing
Topic Next Topic » r_penalo Occasional Contributor Posts: 4 0 Polycom SNTP Client does not sync with NTP Server Options Mark as New
Polycom Ntp Server
Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 08-29-2011 04:20 PM Hello,I have several Polycom 335 phones, and the provisioning is working fine from the boot server, except the the time
Polycom Vvx Time Date Out Of Sync
SNTP client from the Polycom phones are not synching with the provided NTP server.My DHCP server is sending correctly the NTP server information (Option 42), and the phones are receiving it. The Wireshark captured files shows NTP packets between the Polycom 335 and the NTP Server, and the server is responding the Polycom phones NTP requests whith the correct timestamp, but the phone does not update the internal time and date, and repeat the NTP request again polycom time server alert for several times, always receiving the NTP server response but never updating the time info.The tests were done with a Linux NTP server and a Solaris NTP server, getting the same unsucessful result with both of them.Please note that according to the Wireshark captured packets the NTP port used by the Polycom 335 phones is the "mxxrlogin (1035)" ??, while the servers always use the right one:ntp (123).Thanks in advance for your help. Report Inappropriate Content Message 1 of 5 (21,094 Views) Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,161 0 Re: Polycom SNTP Client does not sync with NTP Server Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content 08-30-2011 01:55 AM Hello r_penalo, welcome to the Polycom Community. You did not post the UCS/SIP Software Version you encounter this issue with. Have you tried instead to use pool.ntp.org? Have you made any manual changes (General =>Time) to the Phone via the GUI or Web Interface before provisioning the Phone via a Server? The latest UCS 3.3.2 release has been uploaded =>here<= and I checked the Release Notes for UCS 3.3.2 and found: 68382: Phone shows incorrect time when IP address on the NTP server is 12 digits example 192.168.100.200 Above has been fixed in UCS 3.3.2 and if you
Community Calendar Contact Us Archive Top Community Links Social Groups Pictures & Albums Members List Advertise With Us Blue Jeans Network - cloud-based conferencing serviceOur mission is to make video communications as polycom vvx 300 time/date out of sync easy and pervasive as audio communications, enabling more effective communication and collaboration anywhere polycom vvx 400 time date out of sync and from practically any device.www.bluejeans.com Video conferencing / Telepresence Forum > VTC Hardware > MCU > Time server for Polycom VCU's. spectralink 8440 time/date out of sync Thread Tools Display Modes 04-06-2010 #1 wvw Rookie Member Join Date: Oct 2008 Location: Auckland Posts: 25 Time server for Polycom VCU's. Hello Everyone We have set up a linux box http://community.polycom.com/t5/VoIP/Polycom-SNTP-Client-does-not-sync-with-NTP-Server/td-p/2549 to run the NTP protocol and it works fine. However we are experiencing some difficulties with the Polycom HDX 7000 series Video Conferencing Units. Somehow the 7000 units don't like NTP very much and we have spoken to the local Polycom vendors who confirmed there is a problem with the software on these machines. So my questions are: 1.) Does anyone know of a time server that is HDX http://www.vtctalk.com/forum/showthread.php?t=41912 7000 friendly? (ie we don't want to change the code (regardless of an upgrade or a downgrade) on the box?) 2.) Is there a polycom specific time server that one can purchase? TIA wvw wvw View Public Profile Send a private message to wvw Find More Posts by wvw 04-06-2010 #2 patrickt VTC Professional Join Date: Feb 2008 Location: Texas Posts: 199 In my honest opinion, The VSX and HDX series Polycom codecs have an issue with NTP. Sometimes it works other times it does not. I have tried Linux based, Windows Server 2003 and 2008, and of course a number of public NTP servers including pool.ntp.org and others within thier realm. Polycom intermittently loses conneciton with all of them at some point. I now just recommend to our customers setting NTP to off and setting the time/date manually if the alert is annoying them. patrickt View Public Profile Send a private message to patrickt Visit patrickt's homepage! Find More Posts by patrickt 04-08-2010 #3 harpersimon VTC Professional Join Date: Sep 2009 Location: UK, South Posts: 324 Quote: Originally Posted by patrickt In my honest opinion, The VSX and HDX series Polycom codecs have an i
this item 1 2 3 4 5 (37 votes) Is your Polycom phone flashing an incorrect date and time? This is because http://www.voipits.com/blog/how-tos/setting-the-date-time-on-your-polycom-ip-phone it has no time server set and needs to be configured to auto-sync http://public.absfoc.com/index.php?x=&mod_id=2&id=134 with an NTP (Network Time Protocol) server. Read on to see how to correct this once and for all. Many will dismiss the issue of having an incorrect date and time on Polycom IP phones simply because they are typically configured by a boot server. There are still many out of Polycom users that have manually configured phones, and it is important the devices display the correct date and time. The following steps will help to get your date and time corrected on your manually configured Polycom IP phone. Please keep in mind that this tutorial is intended for the average VoIP user so I will go over some fairly basic details. out of sync Determine the IP address if your Polycom device. Press the menu key on the phone to enter the Main Menu. Once in the menu, navigate to the following location: Status à Network à TCP/IP Parameters. Here you will see the IP address: IP: xxx.xxx.xxx.xxx Log into the web interface of your Polycom phone from a computer within the same network as the phone. In a web browser, type in the IP address from step 1. The full web address will be http://xxx.xxx.xxx.xxx. You do not need to put http:// in front as all browsers will add this automatically. You will be prompted for a username and password, the default information is: Username: Polycom Password: 456 Navigate to the time settings. From within the web configuration website, select the General tab at the top of the page. In the General Configuration Parameters submenu, select Time. You should see SNTP server and GMT Offset options. These are the details that need to be completed to have the correct date and time. Set the SNTP Server and GMT Offset. The SNTP server can be
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