Citrix Xenapp Protocol Driver Error Web Interface
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Created:14 Nov 2014 | Modified:14 Jun 2016 Languages log in to start download LOGIN Don't have an account? Create one here. Or Continue As Guest Which best describes you: IT Admin Business User DOWNLOAD Symptoms or Error protocol driver error citrix xenapp 6 When attempting to launch an application server, the following error message is displayed: citrix xenapp server protocol driver error "Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server. Protocol
Cannot Connect To Citrix Xenapp Protocol Driver Error
Driver error." No ICA sessions can be established to the server. Solution Solution 1 Complete the following steps on the server to recreate the ICA Listener: Open the Microsoft Management Console (MMC) Terminal Services Configuration,
Cannot Connect To The Citrix Xenapp Server Protocol Driver Error
right-click the ICA-tcp listener, and click Delete. Click Yes. Expand the Action menu and click Create New Connection. Click Next. Continue through the wizard and configure the desired settings. When the option to name the listener appears, type ICA-tcp in the Name field. Click Next and then click Finish. Right click ICA-tcp listener and click Properties. Select the Permissions tab and add the local account ctx_cpsvcuser. Edit the advanced permissions and select only the cannot connect to the citrix xenapp server. there is no citrix xenapp server configured Query Information and Virtual Channels check boxes under the Allow column. Click OK and close the MMC. Restart the Print Spooler and Citrix Print Manager services. Solution 2 Remove App Controller as STA from NetScaler and StoreFront. Problem Cause Session Reliability is enabled in the environment and it is unable to contact the ICA Listener. The ICA Listener is no longer functioning and must be recreated. To confirm this, check the following: From the Command Prompt, run the command netstat -a. The TCP port 2598 (Session Reliability) is LISTENING but TCP port 1494 (ICA) is not displayed in the list.Examine the XTE logs at "C:\Program Files (x86)\Citrix\XTE\logs\error.log". The message "Unable to connect to the CGP tunnel destination (127.0.0.1:1494)" is repeated. Additional Resources CTX128115 - Unable to Launch Published Applications from XenApp 6.x CTX118368 - Error: "Cannot connect to the Citrix Presentation server. Protocol Driver error" Applicable Products XenApp 5.0 for Windows Server 2008 Citrix Support Automatic translation This article was translated by an automatic translation system and was not reviewed by people. Citrix provides automatic translation to increase access to support content; however, automatically-translated articles may can contain errors. Citrix is not responsible for inconsistencies, errors, or damage incurred as a result of the use of automatically-translat
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Cannot Connect To The Citrix Xenapp Server Network Issues Are Preventing Your Connection
CenterDesktopPlayerEdgeSightEducationForum PrototypeHDX MonitorHDX RealTime Optimization PackHotfix Rollup PackJapanese cannot connect to the citrix xenapp server socket operation on non socket ForumsKnowledge Center FeedbackLicensingLTSRNetScalerNetScaler E-Business CommunityNetScaler Gateway (Formerly Access Gateway)Profile ManagementProof of Concept KitsProvisioning cannot connect to the citrix xenapp server. there is no citrix ssl server configured ServerQuick Demo ToolkitReceiver, Plug-ins, and Merchandising ServerSecure GatewayShareFileSingle Sign-On (Password Manager)SmartAuditorStoreFrontTechnology PreviewsTrial SoftwareUniversal Print ServerUser Group CommunityVDI-in-a-BoxWeb InterfaceXenAppXenClientXenDesktopXenMobileXenServer Discussions Support Forums Products http://support.citrix.com/article/CTX136826 XenApp XenApp 7.x Javascript Disabled Detected You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality. Cannot Connect to Xenapp Server. Protocol Driver Error when Launching Apps Started by Laban Milyard , 17 June 2015 - http://discussions.citrix.com/topic/366174-cannot-connect-to-xenapp-server-protocol-driver-error-when-launching-apps/ 07:29 PM Login to Reply 8 replies to this topic Best Answer Laban Milyard , 18 June 2015 - 01:37 PM I think I figured out what was wrong. On the Citrix StoreFront Server (Server 2008 R2), in RemoteApp Manager, the Digital Signature Setting did not have a certificate assigned. I set it to use the storefront self signed certificate and apps now launch externally. Go to the full post
Laban Milyard Members #1 Laban Milyard 6 posts Posted 17 June 2015 - 07:29 PM Just finished an installation of Xenapp 7.6 with Netscaler 10.5. I am able to login and am presented with a list of apps. However, when I try to launch an app I get "Cannot connect to the Citrix Xenapp Server. ProtocoMenu Gourami News Contact Software Farm Documentor Farm Commander Unica Published Applications Utility GET-PC Active Directory Telephone Book XenApp Printer Driver Manager Post navigation ← Previous Next → Troubleshooting Citrix protocol driver error Posted on 15/11/2014 http://www.gourami.eu/2014/11/15/troubleshooting-citrix-protocol-driver-error/ by dennis Trouble shooting the Citrix error/ICA message: protocol driver error Introduction I think this is a rather poor chosen error message. Protocol driver error within a Citrix environment can mean so many things. But it comes down to this: the client cannot find the server. So if it were up to me, I’d change this message to ‘The ICA client cannot connect to the citrix xenapp XenApp server’, or even sorter; Cannot connect to the Server. Troubleshooting ‘Protocol drive error’ can have so many causes, and here’s a list of things you should check. 1 - Step one is to determine what the problem is, we split that up in 3 groups; client, the workstation or thin client transport, network cables/switches/firewall server, XenApp server/load balancer To determine which is your case is citrix xenapp server usually fairly simple: How much people have the problem?; 1 – usually the client 2 to department size (50-100) – usually transport (network) All people cannot login; usually server problems These figures are indicative, it is very well possible they don’t count in your case! 2 – Client problems Here’s a list of things you could check; is the network cable connected Is the network driver properly installed check your IP configuration check for blocking software like firewalls check for viruses check your ICA client version Sometimes it faster and easier to just replace the whole client, specially with thin clients. Or sometimes a reinstall is faster than troubleshooting. 3 – Transport problems At one of the faulty clients; check the IP configuration; check network card physically, cable, link LED, follow the cable to the outlet. check the default gateway, see if you can ping the default gateway check the DHCP settings try to resolve one of your XenApp servers at the client ping one of the XenApp servers Use telnet or putty.exe to see if the port is blocked somewhere during transport, do a: C:> telnet ctxsvr01 1494 If the ICA protocol is listening