Error Initializing Endpoint Blackberry
cannot be displayed" when attempting to launch the BAS after applying 5.0.4 MR8 Article Number:000036483 First Published:August 15, 2015 Last Modified:August 15, 2015 Type:Support Environment BlackBerry Enterprise Server 5.0.4 Back to top ↑ Overview When attempting to launch the BAS after applying 5.0.4 MR8 the following error is displayed:Page cannot be displayedBAS-AS log shows the following error message:(11/16 03:52:57:842):{main} [org.apache.coyote.http11.Http11Protocol] [INFO] Initializing Coyote HTTP/1.1 on http-18180(11/16 03:52:57:857):{main} [org.apache.coyote.http11.Http11Protocol] [ERROR] Error initializing endpointjava.io.IOException: Alias name httpssl does not identify a key entryat org.apache.tomcat.util.net.jsse.JSSESocketFactory.getKeyManagers(JSSESocketFactory.java:489)at org.apache.tomcat.util.net.jsse.JSSESocketFactory.init(JSSESocketFactory.java:424)at org.apache.tomcat.util.net.jsse.JSSESocketFactory.createSocket(JSSESocketFactory.java:143)at org.apache.tomcat.util.net.JIoEndpoint.init(JIoEndpoint.java:502)at org.apache.coyote.http11.Http11Protocol.init(Http11Protocol.java:175)at org.apache.catalina.connector.Connector.initialize(Connector.java:1029)at org.apache.catalina.core.StandardService.initialize(StandardService.java:683)at org.apache.catalina.core.StandardServer.initialize(StandardServer.java:821)at org.jboss.web.tomcat.service.deployers.TomcatService.startService(TomcatService.java:315)at org.jboss.system.ServiceMBeanSupport.jbossInternalStart(ServiceMBeanSupport.java:376) Back to top ↑ Cause The upgrade may have mixed up the port settings because port 18180 is properly identified as the HTTP endpoint but the web server tries to initialize it using HttpSSL. Back to top ↑ Resolution Follow the steps below:Open Start > All Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration Navigate to the Administration Service - High Availability tab Verify that the HTTP port and HTTPS ports are correctly configured and incorrectly configured then correct as required. Click on the Synchronize button to update the service-ports-bindings.xml If the ports are correct, then obtain an export of the web.keystore file used by BAS via the keytool. The web.keystore file is loc
BlackBerry Administration Service page does not open due to an invalid "web.keystore" file Article Number:000018260 First Published:August 15, 2015 Last Modified:March 23, 2016 Type:Support Environment BlackBerry Enterprise Server 5.0 to 5.0 SP3 Back to top ↑ Issue Tracking DT 207561DT 262557 Back to top ↑ Overview The BlackBerry Administration Service page cannot be displayed. The BlackBerry Administration Service Application Server service is continuously restarting after a couple of minutes, and the following entries http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036483 appear in the BlackBerry Administration Service Application Server ( ServerName_BBAS-AS_##_YYYYMMDD_####.txt) log file: (05/13 10:28:12:503):{main} [org.apache.coyote.http11.Http11Protocol] [ERROR] Error initializing endpoint java.io.IOException: Keystore was tampered with, or password was incorrect Back to top ↑ Resolution If the above error occurs, follow the steps below: 1. Reconfigure the BlackBerry Administration Service services to run as http://support.blackberry.com/kb/articleDetail?ArticleNumber=000018260 the Windows account that ran the BlackBerry Enterprise Server installation software: Click on Start > Run and the type in services.msc.Right click on BlackBerry Administration Service - Application Server and select Properties.Switch to the Log on tab.Change the account the service logs on as to the account used to run BlackBerry Enterprise Server installation software.Apply the changes.Repeat steps 2 through 5 for the BlackBerry Administration Service - Native Code Container service. 2. Import the current web keystore password into the user section of the registry for the Windows account that currently runs the BlackBerry Administration Service services: The user used to install or upgrade the BlackBerry Enterprise Server will have the proper information in its registry keys. This registry information can be moved to the registry settings for another Windows user if BlackBerry Administration Service services have been altered. Take a full backup of the Windows registry.Log into the server r
to launch the BlackBerry Administration Service Console after upgrading to 5.0.4 MR7. Article Number:000036000 First Published:August 15, 2015 Last Modified:August 15, http://support.blackberry.com/kb/articleDetail?ArticleNumber=000036000 2015 Type:Support Environment BlackBerry Enterprise Server 5.0.4 MR7 JI 692960 http://www.blackberryforums.com/bes-admin-corner/206584-qq-java-io-ioexception-keystore-tampered-password-incorrect.html Back to top ↑ Overview After applying MR7 to the servers running BlackBerry Administration Service web console, in environments where OpenDNS is used as forwarders, the BlackBerry Administration Service - Application Server service fails to initialize successfully. The BAS-AS error initializing logs will show the following bind failed error:(05/21 01:33:34:820):{main} [org.apache.coyote.http11.Http11Protocol] [ERROR] Error initializing endpointjava.net.BindException: Cannot assign requested address: JVM_Bind ${bas.http.bind.address}/67.215.65.132:18180 Back to top ↑ Cause Back to top ↑ Resolution Upgrade to BlackBerry Enterprise Server 5.0 Service Pack 4 Maintenance Release 8 or later. Back to top ↑ Workaround Note: The error initializing endpoint following workaround is only applicable to BES 5.0.4 MR7 and should not be performed in any other versions. Required to workaround steps:Stop the BlackBerry Administration Service - Application Server and BlackBerry Administration Service - Native Code Container services. Open the registry editor. Go to the following key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\ Within the Parameters registry key, create a new String Value JVM Option Number 45 For the Value Data, populate it with -Dbas.http.bind.address=(Value of Start Param Number 3)Note: The Start Param Number 3 is also found under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BAS-AS\Parameters\For example, if the Value of the Start Param Number 3 = abc.comThe Value Data of JVM Option Number 45 should be -Dbas.http.bind.address=abc.com Increase the JVM Option Count by 1.For exmaple, if the value JVM Option Count is 45 in decimal, then set the value of JVM Option Count to 46 in decimal. Start the BlackBerry Administration Service - Application Server and
Google Search BlackBerryForums.com Search Show Threads Show Posts Other Search Options Find New Posts Find Today's Posts Advanced Search Find All Thanked Posts Go to Page... LinkBack Thread Tools 10-08-2009, 04:43 AM #1 (permalink) noname BlackBerry Extraordinaire Join Date: Sep 2005 Location: Congested Islet of "Foreign Talents" (> 45% of workforce) - Singapore. Model: Z10 OS: 10.0.0 PIN: NUKE(PAP) Carrier: Singtel Posts: 1,504 Post Thanks: 6 Thanked 9 Times in 9 Posts QQ - java.io.IOException: Keystore was tampered with, or password was incorrect Please Login to Remove! Hello all, My BAS page was able to load and its log says { (10/06 13:03:53:063):{main} [org.jboss.ha.jndi.HANamingService] [INFO] Started ha-jndi bootstrap jnpPort=11100, backlog=50, bindAddress=BES01.XYZ.NET10.200.25.33 (10/06 13:03:53:923):{main} [org.apache.catalina.core.AprLifecycleListener] [INFO] The Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\\BAS\dll;C:\Program Files\Research In Motion\BlackBerry Enterprise Server\\BAS\external\dll (10/06 13:03:54:032):{main} [org.apache.coyote.http11.Http11Protocol] [INFO] Initializing Coyote HTTP/1.1 on http-BES01.XYZ.NET%2F10.200.25.33-18180 (10/06 13:03:54:845):{main} [org.apache.coyote.http11.Http11Protocol] [INFO] Initializing Coyote HTTP/1.1 on http-BES01.XYZ.NET%2F10.200.25.33-443 (10/06 13:03:54:845):{main} [org.apache.catalina.startup.Catalina] [INFO] Initialization processed in 1245 m } Then my BAS page not able to load and its log says { (10/07 00:00:26:408):{main} [org.jboss.ha.jndi.HANamingService] [INFO] Started ha-jndi bootstrap jnpPort=11100, backlog=50, bindAddress=BES01.XYZ.NET/10.200.25.33 (10/07 00:00:26:736):{main} [org.apache.catalina.core.AprLifecycleListener] [INFO] The Apache Tomcat Native library which allows optimal performance in production environments was not found on the java.library.path: C:\Program Files\Research In Motion\BlackBerry Enterprise Server\\BAS\dll;C:\Program Files\Research In Motion\BlackBerry Enterprise Server\\BAS\external\dll (10/07 00:00:26:783):{main} [org.apache.coyote.http11.Http11Protocol] [INFO] Initializing Coyote HTTP/1.1 on http-BES01.XYZ.NET%2F10.200.25.33-18180 (10/07 00:00:26:923):{main} [org.apache.coyote.http11.Http11Protocol] [ERROR] Error initializing endpoint java.io.IOException: Keystore was tampered with, or password was incorrect at sun.security.provider.JavaKeyStore.engineLoad(Unkn own Source) at java.security.KeyStore.load(Unknown So