Notes Error Archive Log Template Not Found
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Entry Not Found In Index Lotus Notes Error
Groups Website Testing Store Headlines Experts Exchange > Questions > Problems archiving on Lotus Notes - error entry not found in index Want to Advertise Here? Solved Problems archiving on Lotus Notes - error entry not found in index Posted on 2006-07-19 Lotus IBM 2 Verified Solutions 24 Comments 13,799 Views Last Modified: 2013-12-18 Hi, We use Lotus Domino ver. 6.5 for our email system. Our users archive their email to a network share that is not on the Domino server. Recently some users when they click on Tools and Archive Settings, they get the error "Server Error: Entry not found in index". If they try to use any of the archive options unders "Action", such as "Archive Now", they are asked if want to go ahead but then they get the same error. Thery cannot open the Archive log either. I can open their archivee from the network driver where they are stored so the archive file is still OK but you can't archive any other mail. Some users can access it exactly the same way as before. I did try updall on one of the affected files, I had to run it from the server tasks as I can't get the server console to run. Is there anything you can suggest please? Many thanks 0 Question by:JB123456 Facebook Twitter LinkedIn Google LVL 18 Best Solution bymarilyng Can you be more specific? which profile did you delete? And was that profile for the mail file user? There are a few different profiles for the email database. This would be a whole lot easier if Go to Solution 24 Comments LVL 21 Overall: Level 21 Lotus IBM 4 Message Expert Comment by:shuboarder2006-07-19 Sounds like a permission/access problem. Have you checked your client's permissions to access this server? Do they have the required drive mapping etc. to access their archive? I assume they have manager access in ACL of their own respective archives? Can they read their own archives? Copy documents from mailfile to archive? 0 LVL 63 Overall: Level 63 Lotus IBM 28 Message Expert Comment by:SysExpert2006-
Training Support Forums & community Events Rational Tivoli WebSphere Java technology Linux Open source SOA and Web services Web development XML My developerWorks About dW Submit content Feedback developerWorks>Lotus>Forums & community>Notes/Domino 6 and 7 Forum Notes/Domino 6 and 7 Forum RE: Archiving error Sign in to participate Previous Next RE: Archiving errorPosted by rudran silva on 6.Mar.08 at 08:36 PM using a Web browserCategory: Notes ClientRelease: 6.5.1Platform: Windows XP hi there thanks for the input. the file mentioned is in the users data folder. Return to top https://www.experts-exchange.com/questions/21924438/Problems-archiving-on-Lotus-Notes-error-entry-not-found-in-index.html Archiving error (rudran silva 6.Mar.08) . . RE: Archiving error (Marjan Nieuwlan... 6.Mar.08) . . . . RE: Archiving error (rudran silva 6.Mar.08) Document Options Document options Print this page Search this forum Search this forum Forum views and search Forum views and search Date (threaded) Date (flat) With excerpt Author Category Platform Release Advanced search Sign In or Register Sign http://www-10.lotus.com/ldd/nd6forum.nsf/DateAllFlatweb/d1a3b52305fda696852574050008db92?OpenDocument In or Register Sign in Forgot your password? Forgot your user name? Create new registration Member Tools RSS Feeds RSS feeds All forum posts RSSAll main topics RSSMore Lotus RSS feeds Resources Resources Forum use and etiquette Native Notes Access Web site Feedback Lotus Support Lotus Support IBM Support Portal - Lotus software Lotus Support documents Lotus support by product Lotus support downloads Lotus support RSS feeds Wikis Wikis IBM Composite Applications IBM Mashup Center IBM Connections IBM Connections Cloud Developers IBM Docs IBM Forms IBM Mobile Connect IBM Sametime IBM SmartCloud for Social Business IBM Web Experience Factory Lotus Domino Lotus Domino Designer Lotus Expeditor Lotus Foundations Lotus iNotes Lotus Instructor Community Courseware Lotus Notes Lotus Notes & Domino Application Development Lotus Notes Traveler Lotus Protector Lotus Quickr Lotus Symphony IBM Web Content Manager WebSphere Portal Lotus Forums Lotus Forums Notes/Domino 9.0 Notes/Domino 8.5 + Traveler Notes/Domino XPages development forum Notes/Domino 8 Notes/Domino 6 and 7 IBM Connections IBM Mobile Connect IBM Sametime IBM SmartCloud Notes Lotus Enterprise Integration Lotus Protector Lotus Quickr Lotus SmartSuite About IBM Privacy Contact Terms of use
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Office, Graphics, Security, System, Server. » Internet / Email » Email » Email Clients » Lotus Notes » Problems archiving on Lotus Notes - error entry not found in index Problems archiving on Lotus Notes - error entry not found in index 06-16-2009 3:40 PM Problems archiving on Lotus Notes - error entry not found in index Hi,We use Lotus Domino ver. 6.5 for our email system. Our users archive their email to a network share that is not on the Domino server. Recently some users when they click on Tools and Archive Settings, they get the error "Server Error: Entry not found in index". If they try to use any of the archive options unders "Action", such as "Archive Now", they are asked if want to go ahead but then they get the same error. Thery cannot open the Archive log either. I can open their archivee from the network driver where they are stored so the archive file is still OK but you can't archive any other mail. Some users can access it exactly the same way as before.I did try updall on one of the affected files, I had to run it from the server tasks as I can't get the server console to run. Is there anything you can suggest please?Many thanks Filed under: notes, lotus, found, index, entry 06-16-2009 3:40 PM In reply to Solution: Problems archiving on Lotus Notes - error entry not found in index Can you be more specific? which profile did you delete? And was that profile for the mail file user? There are a few different profiles for the email database.This would be a whole lot easier if I could see what you're doing.. we had a similar problem a few months back that we couldn't solve until the user mailed me a copy of the database, then I could tell what the problem was in two seconds just by opening the database.Ok, let's take this in exact steps.You log on with the USER'S Credentials.Go to the User's WORKSPACE so you see the icons.Does the MAIL file have an ICON? Does the ICON have a Mail file symbol?Now, let's create a new archive database, just for the heck of it. File>>Database>> New and select the StdR6Mail template. When deciding the location, let's try putting it in the mail folder locally, first. Open that archive database, and make sure the ACL is set correctly.Now, as